O'Meara Volkswagen Service

"I was able to get in right on time with my appointment. Service was quick and staff was friendly!"

"Justin was a very great help deciding on what I should do for my next car and made the deal super efficient and easy"

"Adam wright is an excellant service advisor.he has many years in this business which puts him at the top of this category.an advisor such as Adam makes a customer feel like they are being treated fairly and honestly. excellant job Adam wright!"

"(THIS IS FOR IF YOU ARE LOOKING FOR "CHEAPER"FINANCING) If I could do 2.5 I would. Customer service is great until after you've been shown a few cars. As a female this is why we bring men with us... I just felt extremely pressured to buy a car today. A car I could "afford" that was nearly $200 above what I wanted and was willing to pay per month. I felt the same pressure at the Ford location. Granted this is "justified" as usual salesmanship; however, there are dealerships and salesman who will pay more attention to you and your needs as a person than they will the sale itself. I just felt that the sale was more important than my limitations. Visiting alone the first time or I would have signed, but i didnt have my title with me. And again, if a friend hadn't helped me leave I would have signed for another car I can't prioritize that much money toward right now. DISCLAIMER: If you have the money and are looking for new cars great place to shop. I just don't have the money for the cars I was shown. Would have preferred to have been told "We don't have anything within your budget right now" But nice salesman, clean floor, good snacks, the colorado package is great. It's not a bad place. That's why it gets .5 more stars in honest. So not the worst place ever."

"I originally had used this location for a prior car issue and I had perfect service and communication with Larry! which is why when I got into a car accident I sent my vehicle to Volkswagen right away! This time around was very different I had subpar customer service and communication. I had to call multiple times because my service representative wouldn’t call or update like she kept saying she would. I was told 5 times from her shed call me not once did it happen. I had to call to get any updates for anything or parts coming in and insurance approvals it was ridiculous. She told me when she tried calling it wouldn’t go through or she left voicemails. She did not. I had a representative named Larry call me several times no issues so I don’t understand how my assigned representative Brenda couldn’t it just tell me the truth as she didn’t call or attempt to call me. I understand it was holiday season and people are busy but not once could I get a straight answer from her or a call back ever without me having to call and pull teeth for some answers. Also during my claim time the final alignment and calibration wasn’t on my insurance estimate which is needed for me to drive it safely. It took an additional 8 days for approval for something that should have been listed to start with. At pick up for my vehicle the entire drivers side interior was covered in mud. Nothing was clean. My car was detailed prior to my accident and no way that mud was unnoticed by mechanics or service team and not cleaned prior to my arrival and large payment! I’m very dissatisfied in my service at this location especially with my prior good experiences. My last car repair my seats had plastic covers and mud foot covers not sure why this time no effort went into my cars cleanliness as before. Since O’Meara messaged me on here to email their customer service but I haven’t received any response from their office in 2 months! Never going back"