The Iowa Clinic Altoona
160 Adventureland Drive, Altoona, IA 50009
Hours open
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
The Iowa Clinic Altoona, located at 160 Adventureland Drive in Altoona, Iowa, is a reputable institution that provides exceptional family medical care to patients of all ages. Our highly trained physicians and staff are dedicated to offering personalized treatment and high-quality patient care. While we are appointment-based, we strive to accommodate same-day requests whenever possible. Our services include Family Medicine and Primary Care, with additional specialized care available at our Ankeny Campus. Conveniently located in the Des Moines area, we serve various surrounding communities. Manage your healthcare easily with our FollowMyHealth Portal. Thank you for choosing The Iowa Clinic for your medical needs, and we value your feedback to help others choose the right provider.
Reviews
"Love the doctors. (Late Afternoon) Office staff leaves a horrible impression. They believe each school in Iowa has a different state approved sports physical form. They were able to print the form in office for 2 of my children, but for the 3rd they want me to print it and fax it over. Because in every home in 2024, there should be a fax machine."
"Had to cancell appoinment as a new patient with Dr Nicholson, called in and office personnel did not knows diference left from right , north or south, I explainded my issues and still not able to understood or figure out what exactly i rquested not vwry detail oriented its kinda sad"
"I have been a patient of Dr. Nicholson's for many years now. He is a wonderful physician whom I highly recommend."
"Dr. Nicholson has seen all three of my kids as well as myself. Very friendly and attentive to our concerns. His assessments are thorough and the kids are at ease. The offices are clean and the atmosphere is nice. Only issue is that the chairs in the exam rooms are too close to the doors when they swing open."
"This review is NOT about the Altoona Clinic but about the CALL CENTER that every patient has to go through when calling in to TRY TO speak with their doctor or their staff. If I didn’t think the Altoona Clinic was one of the best in the metro area, I would be looking for another provider because of their call center. Last week on August 31, 2022, I called and asked to speak with Brandi in Dr. Taliaferro’s office. The person said whatever you need I can help you; you don’t need to speak with Brandi. I made the same request to speak to Brandi 3 more times and on ALL 4 requests, the person said you don’t need to speak with Brandi, I can help you with whatever you need. Well, she couldn’t and she gave me incorrect information, so I went back to speaking with Brandi through the Iowa Clinic Portal. This woman was rude and speaking with her was NOT a pleasant experience. This kind of unprofessional behavior is unacceptable. Especially when it’s patients looking to speak with their health care professional and they instead get someone like I did who is rude and dispenses misinformation. I think if I ask to speak with someone directly, I should be put through to that person or the office they are in. I understand you have a call center that fields all calls for all offices, guess what, it isn’t working!"
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