Hy-Vee Grocery Store

"Worst place in the world to shop. Only one register open and a line down to the candy isle. Only two self serve registers open. Every access to the groceries is blocked. The floor always looks dirty. You have to skirt staff blocking isles while they shop for the online customers. The employees look miserable; no smiles in any isles. This location doesn't carry products the stores in richer locations offer. And you have to check the expiration dates in order to avoid buying very stale product. I live around the corner and only shop at this location when I have no other choice. Prices are $1 to $3 more than any other grocery store, but they sure aren't using that extra money to pay for more cashiers. Hard pass if you want service, quality or decent price. The pharmacy is great though. They're always smiling and polite and very helpful. So kudos to the pharmacists and their staff."

"Have shopped at this specific Hy-Vee grocery store for over 20 years, and won't probably ever change that. Prices may be a bit on the higher side, but unfortunately, shoplifting is on the rise in cities everywhere, and paired with our own governments price Inflation of nearly everything to buy nowadays, it's definitely understandable that prices haven't gone down much yet. The only suggestion that I really had hoped this specific Hy-Vee store could bring back, would be the Hy-Vee Aisles Online-For online ordering through the Hy-Vee app, to order my groceries for pick up or a convenient delivery to my home. Whenever I choose to save a little time, and order my groceries for pickup or delivery, I have to choose a different Hy-Vee location to fulfill my order for me, Instead of being able to provide my favorite and local Hy-Vee on Southeast 14th Street and Park Ave., on the Southside of Des Moines, IA. The customer service is fantastic and the stores always got my favorite items, and on the very rare occasion when they would be out of stock, or waiting on a shipment, I always appreciated the awesome customer service provided to me by all of the cashier's and managers too to find me the out of stock product fast. Keep it up SE 14th and Park Ave Hy-Vee Grocery Store!"

"I go her because my credit union is also inside. I think Hy-vee has gotten a little out of control with their prices, I appreciate a nice store but don't update so often that it reflects in my prices. Also I use to like "a helpful smile in every isle." Now I have to check myself out at the register. Otherwise great selection and nice clean store."

"Not so clean. The woman working the courtesy counter was anything but courteous. She was rude repeatedly and interrupted another manager who was helping us to announce she would not do what he had asked her to do again. While he was assisting us, one of the register operators needed assistance. We were the only people at the counter."

"Management should have a meeting on racial profiling or something, there’s no reason why a worker should be leaned back, arms crossed with security standing next to them GLARING at me and giving me dirty looks while I’m just waiting to cash out. If you see a self checkout isn’t working and someone who was using it before i even came up there didn’t pay, then come clear off the screen so I can pay for my stuff instead of whispering about me to security and leaning back and glaring. Don’t call for assistance to the self checkout when you could’ve came and cleared the screen yourself. And the ‘manager’ that was on the phone with me said there was nothing he could do about that. HIRE BETTER PEOPLE. TELL HR ABOUT THE SITUATION. STOP DISCRIMINATING AND RACIAL PROFILING PEOPLE."