Super 8 by Wyndham Urbandale/Des Moines Area

"Wonderful welcoming staff, excellent prices, overall the best bang for your buck place in town, would highly recommend anyone to stay here."

"It's so dirty and disgusting I put 650 down 200 deposit and asked if they have had any bed bug problems before I even went there my bad I didn't read reviews before hand I was there it stunk so bad I went and bought a whole bunch of cleaning supplies and everything cuz I was planning on staying but was only there 6 hrs I was searching the bed and stood up there was bed bugs on me I freaked out put bed bugs in cup and called the manager first thing I wanted my 650 dollars bag signed paper or not didn't even stay 24 hrs and didn't say anything about if there was bed bugs the TV didn't work and it was dirty and smelled so bad stains on mattress blood on sheets. They said no I could not get a refund only 200 deposit not to mention I had to throw my vacuum away cuz I brought to vacuum cuz it was dirty and no way was I taking vacuum to take bed bugs anywhere I went I had to sleep in my car after I bagged what I didn't throw away took to laundromat to put everything in dryer making sure I didn't bring bed bugs to my house or they would be paying for my home exterminator if so don't know how in there right mind think it's OK to rob someone of 450 dollars I worked hard for when I only stayed for 6 hrs TV didn't work they couldn't do anything until morning and didn't even offer me anything or say sorry or any solutions but u wasn't staying there so I'm trying to help everybody just don't go there u will take bed bugs home with u I have already called inspections the consumer general attorney consumers and I'm still calling people that place needs to be shut down no way it's even up for any person to stay or they put certain people in the new renovated rooms and give certain people shifty run down stinky ones to other people because it's not nice as soon as u walk in u can smell there is something wrong bed bugs have an odor and that would be it if u don't want thousands of dollars in exterminating bed bugs from ur house do not stay there and people up all night in parking lot smoking drugs or whatever and people in dumpster feel like ur gonna be robbed no place for children"

"BED BUGS! 12/7/2023 left at 12:20am. Staff wouldnt give me any sort of print out or check out saying I would need to call management in the morning for a refund. Will update service rating after that call/update this review when I know more. For the time being stay elsewhere. Always check your rooms before getting to cozy. Sorry for the language in the video, I was/am livid."

"I booked this hotel as a Priceline deal and when we read the reviews my wife and I tried to get a refund. Finally when we realized that wasn’t going to happen, we decided to make the best of it. But when we pulled up and saw the outside of the hotel my wife cried. Well don’t judge a book by it’s cover. We got in and were immediately greeted by pleasant and attentive staff. We went to our clean room and of course searched the bed for the bed bugs that one reviewer mentioned. The bed was spotless. Premium shampoo was provided, the breakfast was wonderful and it was judgment free place to bring a ton of kids. And the pool was heated?! It was so fun to take a swim with my boys without having to be freezing! Overall this really was great stay and I’d recommend this hotel! Maybe things have changed since the previous reviewers?"