TRIVISTA COMPANIES

"Service advisor Adnan S.He’s been a great help to me . I called him Thursday morning telling him my 2019 LT 625 had a check engine light (Nox sensor) . He asked for my vin. He Told me my truck was under warranty to bring it in. Once I arrived at the shop I let him know that my driver side kingpin need to be replaced and all of my rear spring bushing. The reason why I needed all this work is because I bought my truck two weeks ago and tried to get a 3 axle alignment at the TA in Denton , TX and they pointed out to me what I needed to repair on my truck to perform the alignment. Once Adnan heard that he told all of theses repairs are covered under my warranty. And he told me I was smart not to get it fixed at the TA because I would of paid all this money . When my truck is under warranty. Then He told me it probably won’t be ready until Monday. At that point Adnan got me a courtesy vehicle so I could get around. Trivista is making my repair situation go smooth with updates every day and just all around great service."

"I was actually there several weeks ago but these guys were top notch. Showed up over the weekend and was told might be a week before they got me in but after my company got me a hotel the weekend service writer set me up with a rental car and actually had me finished Monday afternoon"

"I was dropping a load close by when all the lights on my 2022 International came on..check transmission, check engine, the clutch was overheating and heated coolant warning light. I was sent here for repair. I braced myself to be down for a little while. I checked in at 7am. I was told upfront how everything was going to work which made me feel better as a woman. As I waited, I was kept in the loop about what was happening…OMG!! Why did I get my key back at 10:15am same day!!! All the lights are out and my 2022 International sounds great! I appreciate the superb quality service I received here today! Thanks to the entire team for going above and beyond!!!"

"My 2015 Prostar had been having problems for about a month I had taken to an independent shop in Laredo TX. Only to have to do Regens every 4-5 days. Lost truck power in Missouri and was on my way to Denver pulling 79,000 lbs. my Truck started to derate and had Temp sensor light, DPF Light and Triangle come on all at once about 70 miles east of DesMoines. I called Cummins North America who referred me to Halloran in Altoona. These guys were quick to get my truck into the shop within an hour. Pete was very courteous and explained that they could get it fixed and back on the road. While waiting they bought pizza and let us use their break room. They diagnosed us and advised that the problem was more serious than we thought. Luckily they had all the parts sourced including DPF filter and many sensors. They gave us the option to try and repair or replace the filter. Tim was also very accommodating and explained all the repairs as well as our tech Colby. I felt reassured that my truck was in very capable and knowledgeable hands. The next day Pete let us borrow one of the company cars to get around the city while the truck was being repaired. Everyone we encountered at this company from the parts counter to the service department and even administrative associates were courteous and accommodating. I’ve been all over the country and have never encountered such wonderful people. I am very grateful for everyone at Halloran! Thank you. It’s been two days now and my truck is running great."

"Checked in at 10:45am, out by 1pm. These guys made room to get my truck in for a DPF + DOC cleaning. Normally, dealers are first come first serve but they still managed. Friendly and honest people, very reasonable price and they have parking for customers. They earned my business forever."