Tires Plus 10160 North McCarran Boulevard, Reno, NV 89503

"Even though I went to the wrong location for my brake job appointment, Cameron said they would inspect the brakes and give me an estimate. He called back as promised and I gave him the go-ahead to do the work which they were able to do the same afternoon! ...instead of leaving the car overnight as I expected, since it was already late Sunday afternoon. They finished the job shortly after the 5pm closing time which I think was above-and-beyond. I really appreciated having my car back so quickly and the brake job done when I didn't even have an appointment at that location. Cameron took the time to answer my questions and he showed me the worn out brake pad and rotor, and explained the work that was done, so I had complete confidence in the work. It was already half past the shop's closing time, but he was very patient and I wasn't rushed in any way to get out of there. He even suggested I get instant approval for a Tires Plus credit card for an additional 5% off and no interest payment plan, and took the time to take my application on the spot."

"Mark and his team are friendly and professional. I especially appreciate that Mark takes the time to explain in detail any work that needs to be done and why. It an admirably common practice as I have seen do this with many customers besides myself. Miguel is a superb and dillgent mechanicwho is dedicated to making sure that his work is done well. More than trusting him to work on my car, I trust him to =work on my wife's car. Both of these men should be more involved with training staff. Their work ethic should be used by the company. Not doing so is wasting 2 valuable assets that would contribute to the company's success."

"Mark and Jose L. Were amazing. My car was unsafe to drive and I spent all day in another shop just to tell me they won't have time to repair my car that same day. It was late in the day and I made an appointment with this shop. Mark understood my issues and he was willing to help me and find a spot for my car. Jose L. Showed up to the front desk and he gave me his honest opinion. He immediately took my car for inspection. I had a diagnostic in 30mins (that was so fast). Jose was honest about what was needed in my car. I discovered the other shop was lying to me. He repaired my car and i was back on the roads in about 2 hrs. Fast, honest and reasonable price. You won a loyal customer just because you have such amazing people working in your shop."

"Fast and friendly . They have improved since last time (I used to not receive any communication from the shop when my vehicle was done). Cameron was very nice and explained different options for tires based on my needs."

"Customer service is good, speed is also acceptable. They do oil changes, and tires but it also sounded like other people were their for their AC I'm just not sure how indepth they get with AC repairs. I was helped by I believe his name is Carrie and by I believe her name is Heather both of which were amazing!"