Dollar Tree

"The store is horrible under staffed it is messy, there are boxes every where, it is hard to move around. The customer experience is horrible. They would benefit greatly by hiring more people and increasing the hours of the current staff to full time and giving them benefits. Rather than pay the minimum possible for staff because many people are going there less often or stopping shopping there because the store is a huge mess."

"Maaaaaan Sandie was beyond unprofessional to the colorful coworker who was nothing BUT sweet and professional today. Today I came to the store to grab what I thought would be a “quick in and out,” item. However this Boomer of a lady had the line backed to the back of the store and didn’t call for back up ONCE in the 25 minutes I waited after waiting this long I began to speak to several other people who had been a head of me who all stated they had been there for several minutes as well and had not heard a page or call for back up. We all seriously assumed she was the only one working. She don’t greet one person as she rung them up. Finally a sweet brown hair girl came from the back and IMMEDIATELY not only jumped into action BUT called for back up where several other people then jumped to help. The woman who called for back up apologized and explained they were working the truck stuff. She then told her to PAGE for help next time."

"Having moved to the westside of Reno, I was anxious to visit the Dollar Tree, on W. McCarran. The store was quite busy, in which, I attribute the messiness to. The personnel was very polite and apologetic for the state of the store. I will definitely return."

"Went in there today to buy snacks and random things. Store is well stocked. Customer service from all employees seems to be lacking. They walk around like the don't see you and you're in their way. The cashier seemed to be in a bad mood. Attempted to be polite and talk to her but couldn't so much as get her to glance my way. Like I mean I understand if someone was being rude but your in Customer service. It wouldn't kill you to crack a smile or at the very least acknowledge the customers when they talk to you."

"I nominate this location for the worst Dollartree in America. Exterior lights turned off, not really safe to walk into at night. No cleaning in months. The store is filthy. Food and spilled liquids on the floor. Apparently, insufficient labor is scheduled to keep the shelves stocked. Shelves half empty but items that need to be put on shelves are blocking the aisles."