Veterinary Emergency Group

"Incredible! Amazing staff. Veterinarians are caring and you can stay with your pet through the entire visit. I was included in every step of the care plan. I’ll never go anywhere else. Even though I had to travel a little, I’m in Cave Creek, clinic was on Camelback, I made the right decision. I hope a clinic will be built in our area."

"VEG was just wonderful, I'm so glad they were the ones to help me on the hardest day of my life. They made my baby comfortable in his last 24 hours on this earth, just so compassionate and communicative with everything they were doing for him and when I had to make that hard choice I was able to do everything at my own pace and choose how we spent the remaining time together. I took 6 hours in a private room where family and friends visited him and I could just hold and talk to him. If you have face the impossible choice of end of life care for your pet, I highly recommend this team. Thank you again to all the doctors, nurses, and vet techs for your care, and the receptionists for answering all my calls and even holding the door open for me when I finally left. Checkers and I appreciate you."

"I live on the road full time so finding a vet is always tricky, and when my online vet told me I needed to get my dog in asap this was the only option I could find. They are walk-in only, but note that critical patients will always be top priority (as it should be) so depending on your car it could be a long wait. I got there around 6 PM and we didn’t leave til almost midnight. Also the parking lot is very small and always busy so try to plan for that. But the staff was incredibly kind, gave us a blanket and had snacks, beverages, and a nice handicap accessible bathroom. I also enjoyed that you get to go back with you pet as they treat them, much better than when they whisk them away and you’re left wondering. We need more places like this to lighten the load! Thank you staff for what you do! I am grateful me & my boys were able to walk out of there ok, but I can say I watched some less fortunate families, and if I were in that position, this is the place I’d want to be with these people to help me in the transition."

"Thank you for taking care of Truffle! I can't express enough gratitude for the exceptional service we received at Veterinary Emergency Group. From the moment we walked in, the staff displayed a level of kindness and professionalism that immediately put us at ease. The customer service was outstanding; every team member went above and beyond to ensure our pet and we felt comforted and informed. The compassion shown by the entire staff, especially the Dr's, was truly remarkable. What set them apart was their transparency and willingness to involve us in our pet's care journey. Not only did they explain the procedure thoroughly, but they also allowed us to be present in the room, offering reassurance and a sense of connection during a challenging time. The care and attention to detail exhibited by the Veterinary Emergency Group were beyond exceptional. We left feeling not only grateful for the successful procedure but also genuinely touched by the compassion and support provided. Thank you for making a stressful situation more manageable and for the genuine care you demonstrated. Highly recommended!"