Michaels

"Well, they lost my mat after i paid quite a bit for it. Been here a while, no one knows what they are doing. Frustrated!!! It took them 30 minutes and a lot of attitude. Then he proceeded to put his dirty fingers all over my order. You don't touch someone's custom cut mat picture frame. I'll be calling to talk to the actual manager to discuss the disrespectful attitude, eyerolling and the fact that he outright did not want to find my order. He tried to leave 3 times and push it onto a new employee. This was a horrible experience. I could deal with 30 minutes to find my order but not the rudeness and attitude."

"A variety of reduced Xmas items as well as other hobby and specialty items. Always a pleasure to just wander through this wonderland of ideas and activities. Picked up a picture frame to place my spouses diamond art into so as to display on my wall at home. Friendly efficient staffing."

"I can always find what I need at Michael’s. My project was to put my WV License Plate on some sort of wooden/slate material or even a picture frame so I can hang on a wall in my house. (Just recently moved to AZ from WV about 3 months ago.) I must have looked lost trying to figure things out, when all of a sudden a very nice store employee asked if I needed help. At this point I felt as if she threw me a lifeline! She helped me decide on paint choice, paint applicator, and craft sheets. Not to mention her awesome suggestion of using collage to put the pieces of craft sheets on my wooden plaque I picked out. If it weren’t for her (I can’t remember her name), I more than likely would have walked out of the store with just a wooden plaque. She is definitely an asset to the store!"

"Got a large meaningful needlepoint project framed here recently and the framing staff took an exceedingly long time to discuss design options and ensure the frame was exactly right. They were extremely friendly and helpful, and the final product looks amazing. Would recommend their framing services to anyone."

"I did not find what I was looking for, however I haven't really been able to find it anywhere else either. Friendly staff, clean bathrooms, very organized. Not as large as other Michael's locations I've been to, but definitely cleaner and tidier than others. My only wish was that the exit was easier to access for people not buying anything. I feel like it was a little bit of an obstacle course for anyone not making a purchase. The only thing I was interested in purchasing did not have any price signs on any side of it, though it was a display in the middle of the store. So I have no idea what the price was (it was a large desk/easel workspace that I thought my daughter would have liked)."