Burlington 1727 South Stapley Drive, Mesa, AZ 85204

"Well over 17 customers in line. Two cashiers. N one cashier just organizing hangers not tending to any customers. Ridiculous n absent quality customer service."

"A little messy but that's because they have lots of products in stock which also makes it hard to narrow down your items to an amount you can afford. Appreciate they have all opened their dressing rooms back up."

"I will not be going to this one on Stapley EVER again after this experience. My mom and I have had tickets for Cirque du Soleil for months now, and have been shopping for the perfect jewelry, purse, outfits, etc. We had just a few accessories to find, so we went to this Burlington as it was closest to where we were. We had never been to this location, we usually go to the one in Tempe Marketplace. We got there about 45 mins before closing, and we didn’t need much. We found everything we needed, but confusedly AT BEST. We also found a few other things that we’d been searching for for MONTHS, so you can imagine how excited we were. They announced that they were closing in 10 mins so we head to the front to check out. We stood there for 20 mins because there was only one cashier (no issues there, i don’t mind waiting). The issue was that we finally got to the front of the line and they said “I’m not checking out anymore people after this customer (the person right in front of us)”. And when I asked why, she said “Well if you had been up here when we were announcing that we were closing it wouldn’t be a problem”. AFTER WE WERE IN LINE FOR 20 MINUTES. I said “We we’re here like 30 seconds after the announcement, we’ve BEEN in line.” She said, with such sass and disrespect: “Okay? This is still the last customer”. When I tell you my mom and I were LIVIDDDDDDD. It would have been totally different if they’d said “It’s company policy, it’s 10 mins after closing”. COMPLETELY. The audacity man. So we put our stuff on an empty cashier counter and walked out. Even two other customers came out and agreed that the cashiers were rude AF. I am mostly upset because the things we found were beautiful, and things we’d been looking for (and it wasn’t very many, it was maybe 5 things). I wish there had been better communication, and that we’d been treated with at least a shred of dignity and respect."

"Burlington as anyone who has been there will tell you is stuffed full of a crazy assortment of merchandise at lower prices than a lot of chain stores. This is good merchandise, name brands and quality goods. There is such a wide variety I always am amazed by it."

"This Burlington location just opened! Very nice inside, well organized and I was fascinated by how many products they have. The employees were also very kind. I actually enjoyed being inside this place, they have a lot to choose from and high quality items. I think it's a great location due to high volume Mesa Grand has, I love it and I'm glad they built a Burlington here!"