Acura of Tempe

"Although very nice, I would not do business with this dealership as they do not do honest business. I own an MDX with very low miles, garage kept, and dealer maintenance done from day one. I was offered a low "fair" book value on my vehicle. I was aware of my car's value before bringing it to the dealership. I've also spent years working at an Acura dealership in sales and finance. I was offered an amount that was so far off that I chose to not even bother negotiating. Buyers beware"

"Acura of Tempe is the epitome of excellence in automotive service. From the moment I stepped foot in their dealership, I was greeted with warmth and professionalism. The staff at Acura of Tempe went above and beyond to ensure that my car-buying experience was smooth and enjoyable. Their extensive knowledge of Acura vehicles helped me find the perfect fit for my needs. Not only did they provide top-notch customer service, but they also went the extra mile to ensure that I was completely satisfied with my purchase. I cannot recommend Acura of Tempe highly enough. If you're in the market for a new or pre-owned Acura, look no further than Acura of Tempe. They truly set the standard for excellence in the automotive industry."

"Everytime I go in for a service, I always end up with another problem or the same problem was never completely fixed. Always a 2 day trip for me whenever I go for minor things. Had a tire issue they said it was a nail. I get in the car it still says low tire pressure. They put air in the tire. The next day I take it back for low tire pressure and what do you know..the find a nail in the tire 3 inches away from the 1st nail..how was that missed the 1st time. So now that one was too close to the edge for a repair so I need to replace it... thank goodness for insurance."

"Learn from my mistake, DO NOT buy a used vehicle from Acura Tempe. The reconditioning/maintenance that was done was so sparse compared to how they presented it to be. As you can see in the photos taken within a few days of taking delivery, the engine air filter is dirty, the coolant level is below the low level, the oil drain plug is leaking and the cabin air filter is extremely clogged with debris. Did they even really change the oil like they said they did? Any average person would expect this from a private party or a shady dealership but would expect a more thoroughly inspected/reconditioned vehicle from a high line dealer. What did they even do before they sold me a vehicle? A 3 point inspection? On top of all of that, they don’t offer any other assurances other than the standard 15 day, 500 mile warranty which is required by Arizona. Seems like the used car department just wants to take a trade, change the oil (maybe), detail it and then list it for sale at full retail price. YOU’VE BEEN WARNED. STAY AWAY FROM BUYING A USED VEHICLE FROM TEMPE ACURA!!!!"

"After looking for a CPO TLX for a month, I decided to expand my search out of my home state and came across an available vehicle at Acura of Tempe. I was connected with Rob D. and it was a great experience. Being an out-of-state buyer, i had many risks, but Rob had all of my questions and concerns answered. Since Acura of Tempe had many customers from out-of-state, Rob and his staff knew all the process and details of how everything works. After a week of discussion, we came to a deal, and it was time for me to fly down, test drive, and seal the deal. Rob picked me up from the airport, and also was patient as I did my own multipoint inspection and did the test drive. When we got down to final business, all of our negotiations were just as discussed earlier that week. This made all the paperwork process easy, and everything was done in less than 3 hours (including my long thorough check of the vehicle and test drive). I hired my own delivery truck company, and the dealer knew exactly what to do, for a smooth transition to the trucker. Highly recommend this dealership, and it you are buying online, Rob is a great guy to work with."