Parts Authority

2550 North Scottsdale Road, Tempe, AZ 85288

● Open

3.8 32

Hours open

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Hours open

Monday:

7:00 AM - 5:30 PM

Tuesday:

7:00 AM - 5:30 PM

Wednesday:

7:00 AM - 5:30 PM

Thursday:

7:00 AM - 5:30 PM

Friday:

7:00 AM - 5:30 PM

Saturday:

8:00 AM - 3:00 PM

Sunday:

Closed

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Location & Phone number

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2550 N Scottsdale Rd, Tempe, AZ 85288, United States

480-994-9397

partsauthority.com

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About the Business

Parts Authority is a premier car repair and parts store located at 2550 North Scottsdale Road in Tempe, Arizona. With a wide selection of high-quality automotive parts and accessories, Parts Authority is a one-stop shop for all your car repair needs. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect parts for your vehicle. Whether you're a car enthusiast or just need a quick fix, Parts Authority has everything you need to keep your vehicle running smoothly. Visit us today and experience the difference at Parts Authority.

Reviews

Ricky Santana:

"They set LA AUTO SPOT well with parts and same day delivery! Honestly they made it very easy on us! Hundred percent will recommend to other shop owners."

1 year ago

for the apex:

"They offer the largest selection of German products from liqui moly and motul always got what I ask and I'm building a car with parts from others, very satisfied...."

almost 3 years ago

Hector Gamboa:

"Friendly service, good prices got the parts . Highly recommend ."

almost 4 years ago

Lisa Kittle:

"Needed to change out old battery cables, was able to get them here for $3 no hassle and helpful customer service."

more 6 years ago

Ian D. Mann:

"Purchased an expensive Exide Gel battery which lasted about 12 months before dying. This store is about 25 minutes from my place which is far if needing a ride due to a dead battery. I called Parts Authority in advance the same morning, to give them the specific battery model and asked them to check stock because I needed to come in to get a replacement. I then asked the worker to physically check stock, not just in the system, which they were resistant to do, but finally agreed to after pushing. She said they had 3 of that model in stock at the Scottsdale location. I got a ride there only to have the staff member tell me they have none in stock and haven't had that model in stock for months. She then proceeded to blame me, the customer for not calling ahead of time, when I called and spoke with her 2 hours prior. Horrible customer service. Irresponsible for a company like this to hire staff who would be openly rude to a customer and blame the customer for her mistake. The manager didn't help resolve the situation either. Extremely unprofessional here. The only resolution I wanted was an apology but that couldn't even be provided. I do not plan on shopping here again. I will go somewhere....anywhere else, where they have an equal or larger selection of parts for better prices, and most importantly....SOMEWHERE WITH PROFESSIONAL CUSTOMER SERVICE. I would not recommend people purchasing from here unless you enjoy rude staff who blame customers for their mistakes. But, feel free to shop here and see for yourself first hand what I have already experienced."

more 6 years ago

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