Saguaro Nails Bar 9220 West Glendale Avenue, Glendale, AZ 85305

"The customer service was a solid 5 everyone was very nice. The actual painting technique was a 1. I wanted matte, they said only gel polish is matte, so I said fine then regular polish but I would like one nail to have design, i showed her the inspo pic. The design was bad and it also ran…. Polish was not at the tops of all my nails either. Not even close to what i wanted. Def not worth what I paid for. Also there were fruit flies all over so it was annoying as they lit on your face and hands. Manager refunded my nail polish charge so Ive updated the stars to add more"

"**UPDATE** A representative from the business called me directly to apologize for my experience at their establishment. I accept the apology. I informed him, I would consider giving them another chance. Based on we all are human and things happen. I reiterated that customer service and how you treat people should be at the forefront. In conclusion, this was my experience with this business. Your experience may be different. Take my review as fit. And don’t be discouraged to try this place out for yourself. ———————————————————————— ORIGINAL POST (below) I gave this place so many tries. I’m now over it. They rush and are rude. They pick who they want to be nice to and I’ve seen them talk to ppl rude., including myself. The owner and the male nail techs that sit up front (Austin and the other guy ) are condescending. They talk nasty about clients in their native language. I have recorded them and asked my friend to translate . They are nasty and don’t like Americans. I recently went and got a mat black polish and immediately when I got home and washed my hands the pant was chipping away. I went the next day to get them fixed and again the same thing happened. Throughout the fixing of the nails the owner was rude as if this was my fault. Handling my hands so rough . Throwing on the cuticle oil on my knuckles , missing my nail beds completely. I wanted to cuss his a$$ out but decided to just handle this situation a different way. I will never go back. They feel so entitled because their business is booming and lack customer service. They see ppl as a dollar sign and they don’t like Americans/ certain groups of people . Ive watched and heard them say so. I hope they realize anything can be taken away from them at any given moment. The first 3 pictures are from the first appointment. The following 3 pictures are the second appointment."

"DO NOT GO HERE! The first picture is my reference photo. Normally I do my own gel x nails but I am a new mom and I just wanted to treat myself to some nails that I didn’t have to do myself. My nails are filed down WAY too far on the sides, pointing at a 45° angle, and the French is NOT good. I was cut on different fingers 6 different times. My fingers are throbbing as I typed this. It took 2 hours and $70 for this hack job. I’m really upset and plan on going back to ask them to fix it or at least give me my money back because $70 for this is absolutely ridiculous."

"Awful experience. Nail tech made me bleed my design looks terrible. Would not recommend. I have gone here twice. The first time all my nails began chipping and breaking within a week. The second time I showed a design and was told it could be done. It could clearly not because it looks terrible. Had to pay over 60 dollars each time only to get them redone each time immediately."

"So I’m new to the area .. and of course need to find a new nail tech..this is the second establishment I tried… and honestly this place I tried because of the reviews… and because they serve champagne… I was hoping I would be asked if I want a drink.. that never happened.. so I didn’t order one.. I asked for a gel manicure and reg pedicure… when asked what color.. I requested a dark cranberry color Although the staff was very friendly… I hate my nails… I literally feel like they shaped my nails into a shape that is cute for a 9 year old.. but not a grown woman.. I asked for a square shape .. they were filed down to this child’s finger shape… I’m a woman I need sharp edges.. Also my cranberry color turned into some berry pink… I hate .. I dislike the color.. I’m not happy… I didn’t even get my heels scrubbed or lotions .. my top foot and ankle was lotioned.. but the driest part of my foot was neglected.."