The Home Depot

"I shop this Gilbert location often as it is close to my house, but may drive further to get better service next time. We have been looking for a dishwasher and after looking in store and online we decided on a Bosch. I noticed that the price online was $140 more than the price in-store so I called the store and they said to get the cheaper price I needed to come into the store and do a special order. It was worth it to me, so I came back in store and roamed the appliance section for over 20 minutes trying to get someone to help me. Two guys were sitting over by the cabinet section just chatting and saw me walk by several times with no assistance. I finally asked another worker going by if he could get someone to please help me in the appliance section. He called overhead and 10 minutes later still no one showed up. I will be going elsewhere to buy my dishwasher. This location lost a sale close to $1000 due to complete lack of service :("

"My husband and I purchased a grill and some grill supplies this morning (February 6) and we received excellent customer service!! Three people must be recognized: Dillan (the merchandiser), Theresa (customer service), and Jose (he was loading things outside and noticed we needed help)! Each of these individuals went above and beyond!! We are so thankful for their help! Jose was especially helpful in assisting us in fitting the grill into our car! All three of these individuals deserve to be recognized for their hard work and willingness to help! Great customer service is rare these days, so please recognize them!!! We love our grill!! Thank you!! 10/10 experience!"

"Did you know Home Depot in Gilbert rents trucks? Me either.......So I had to move some stuff for my kid, and instead of making 8 trips with a neighbors open bed truck, we rented the $19 truck, and got everything done in 1 trip. Reserving the thing was a breeze with Josh helping me out, and returning it took minutes when Erika helped get the paperwork processed. The rental cost was next to nothing - No "extra" fees, bogus charges, etc, and trucks were clean and powerful. I'll do it again instead of paying what Budget wants to rent a truck. Nice job Home Depot in Gilbert!"

"All the Stuff there is really cool and I wish I wasn’t broke so I could buy some of it. The employees were helpful but the Christmas decorations are a bit pricey. But overall it’s a good store that I’ve been going to since I was a kid."

"I recently had an outstanding experience with the customer service team at Home Depot, specifically with Associate "Metal Mike" and I felt compelled to share my positive feedback. From the moment I entered the store, I was greeted with a warm and welcoming attitude by all employees. Metal Mike went above and beyond to assist me with my inquiries and product selection, demonstrating an impressive knowledge of the store's inventory. What truly stood out was his patience and willingness to address all my questions, ensuring I left with the right products for my project. It's clear that Home Depot places a high value on hiring knowledgeable and customer-focused associates like Metal Mike. My interaction with Metal Mike made my shopping experience both enjoyable and productive. I commend Home Depot for fostering a culture of exceptional customer service, and I will undoubtedly return for my future home improvement needs, thanks to associates like Metal Mike."