Buckle

"i dont usually write department store reviews. The entire staff was awesome but i got to put a separate shout out for Morgan and Quinton they were so nice to me and my I will go back just because of them."

"Totally ridiculous I purchased some boots they were high high dollar. I told her that I wore a size 7 she did not have a seven in stock so she talked me into letting her send me the size 7 to my house. So I paid for it fully trusting that they were sending me a size 7 and this was for my wedding. I got them four days before I was getting ready to go to my wedding in Las Vegas and they were a 6 1/2 totally didn’t fit me and totally ruined my outfit for my wedding. I wouldn’t trust the store with anything. And we spent a ton of money there over the past couple months. I called in, and the man wanted me to pay for the shipping to ship the boots back to him instead of providing me with a shipping label so that I wouldn’t have to pay again because I don’t live anywhere near the store. And I’m not even going to get the boots before my wedding and that was the reason I was getting them. So I am out a lot of money and they basically are doing nothing about it, but making me pay more money to send them in so I could have some more shipped out, this is not the way to do business. I don’t know what this world is coming to with customer service, but this is the poorest customer service I’ve ever seen. The store is not worth the trip to even go in the door. Update I talked to the twin falls store, and they took for the Boise store mess up Sorry we’re at the Boise store said nothing of the sort. They even offered the home store number to where I could get a shipping label because the Boise store did not offer that at all but since this was going to be for my wedding at this point my whole outfit was coordinated around those boots so I’m going to have to go get a refund and try to completely coordinate my outfit for something totally different and I have four days to do it in. I won’t be shopping at Buckle again after a spending at least $2500 there in the past two months no thanks. Update they did order more boots for me so I have more stars"

"My girlfriend and I recently went to the Boise Town Square to buy new clothes for her new job in management. Buckle was the store we had in mind, as we find the selection & style to be the best around...On this particular occasion, not only did several sales associates immediately greet us when we walked in, one associate inparticurtiular named Mallory, catered to my girlfriends particular style & taste & selected multiple garments to try on,several of which we purchased and are very happy with. Our experience with Buckle & the staff has never disappointed! Special shout out to Mallory & thanks for all the help & attention to detail!"

"I enjoyed this store and I bought a nice Tshirt. It was a little spendy but I had the money so it was no problem."

"Beautiful store. While waiting for my wife I picked up three items for myself. Check them out."