Papa Johns Pizza

"This location is outstanding but this review is specifically for Oliver. This man made the impossible, possible! In a world where customer service is below par, this man (Oliver) stood above the rest. Not only was he energetic and a comedian, he resolved my the issue of delivery service during a snow storm. This man flat out told me, “YOU WILL GET YOIR PIZZA” regardless of the current conditions. Aside from the current issue, he was understanding and highly generous when it came to customer service. Couldn’t have asked for a better experience! I know I don’t get a vote, but if I did, I’d give him a promotion and a raise! Thanks Papa John’s for always choosing the right people for the job/task at hand. Better ingredients, better service, Papa John’s!"

"Tried to buy a side of cheese and ask them to put it on a side of garlic knots. Employee couldn't comprehend what i was asking for. If i want to pay for the cheese, i see no reason why they can't throw it on a product already going through an oven. You had garlic cheddar knots for a time and i loved them now i cant even pay the 2$ for extra cheese and get them."

"Well done tonight !! So stuffed I had to use a fork to eat it !! So much yummy chicken and cheese, I will be back for sure !!!"

"Normally we have no issues. Tonight it took over 40 minutes from the time we received the “your order is on its way” text before our food was delivered barely warm to us 40 minutes later. We live 8 minutes from Papa Johns in Caldwell. Busy or not, pizza should not be barely warm when delivered and bread sticks mostly cold nor should the toppings and sauce be smeared inside the top and edge of the boxes. We will definitely think twice before doing delivery again if this is how they’re doing business now. Super disappointed. The offer to remake and send a new delivery out is laughable considering how long it took in the first place. Chances are it’d take another hour and a half and be cold again. So here we are microwaving our just delivered pizza and breadsticks. Thanks Papa Johns staff for the cold pizza."

"I can understand when it's a busy Friday night, but be honest about what actually happened to my order. I realized my phone wasn't working and had my daughter call 15 minutes after the order was to arrive. The girl who answered asked what name, then said at this address? YES we said, and were told the order was going out now with a driver. 40 minutes later we called again and were told they didn't have our address and it was our fault for not answering a non working phone. We could come get the 90 minutes sitting under a lamp food for 50% off. Really? It was cold and almost inedible. This was dishonest dealing. Been a customer of this Pappa Johns for years, they have me in their system. At least be honest with me, that's what made me decide I will never order here again."