Mattress Direct

"Very upset. Submitted warranty claim twice. Never got any respond or email that warranty was accepted."

"Go here for mattresses. They have a good selection of price effective beds with good supporting structures(delivery, return, etc). Just make sure you get the size you want, because size is the only thing you can't return upwards for. The rest is all fair game"

"Had a great experience at the Mattress Direct location in west country today! Mallory was very helpful in identifying my needs while not pushing me towards a more expensive mattress. There were multiple customers in the store and she had it handled with ease! Don’t get her started about cookies n cream ice cream though. SHE LOVES THE STUFF! Anyway, got a great mattress at a great price. Would recommend to anyone!"

"I regard mattress stores about the same as I do car dealerships or any other situation where there's a lot of money at stake and they have all the information and I have none. So, my guard was already up before we even walked in. I am happy to report that this was the most pleasant and no-nonsense transaction and I needlessly stressed over it. My husband and I were able to purchase a new mattress and bed frame in about 25 minutes while on our way to dinner. Ryan was extremely friendly, helpful and candid, which I really appreciated. There was lots of transparency about their pricing structure and business model. I was very pleased to learn that the majority of their in-store stock is made in America. We ended up with a very nice top of the line Beautyrest mattress and powered base. We took advantage of their financing (it was just too good of a deal not to) and our bed arrived as promised one week later, and was up in running in 10-15 minutes. We are really happy with our bed, and I am also happy for the pleasant, unobtrusive purchasing experience."

"We ordered a mattress here for my daughter’s birthday, and the day before they called and said it would be 2 more weeks before we could get the mattress. But, to their credit, when they learned it was a birthday present and could t wait, they gave us a more expensive mattress that they had in stock without charging us more! Great service! And our daughter couldn’t be happier with the mattress!"