Sam's Club Tire & Battery

"I went there over the weekend just to price some tires and set an appointment for maybe later that week. When I arrived I was greeted by Juan in the tire dept, who was incredibly kind and provided the best customer service. He was very knowledgeable and provided good tips on information that I was unaware of. I ended up purchasing the tires the same day and he was able to work me in and get me out there within an hour. His customer friendly personality made it worth the wait. Sam’s should be honored to have such a nice person working for them."

"I really enjoy Sam's. However no one ever answers the phone. This is such an inconvenience for customers who have questions i.e. I called to find out if I left my license there. Making unnecessary trips is not cool."

"Shoutout to the amazing workers of Sams Club Tire & Battery for getting my tire installed in the midst of a snow storm just before Christmas just before they were about to close. I appreciate it and I’m able to travel to my loved ones. I called all other places like Dobbs and Telle Tire but they all said no and they were over booked. Thanks again."

"This department does not want your business. The main line to the store instructs the caller to push 3 for Tire & Battery. This then connects to the switchboard operator who then reroutes you but will not provide the direct number (because you will think you'll need it later when you realize you cannot stay on the line for 20+ minutes because no one picks up the phone). You won't need this direct line, however, because allow me to save you the hours I have wasted: no one picks up the phone. I thought about driving over, but like others, getting off time from work is difficult -- especially when there's a great likelihood it will be for nought. Instead, I waived my right to the warranty on the tire in question and called Century Tire & Auto Service on S. Kingshighway Blvd. They picked up right away, were jovial and professional, confirmed they could assist me that day, and all was completed to my uber-satisfaction in a timely fashion. Granted, I had to pay (a fair price) to get my tire patched when Sam's should have taken care of it cost-free, but I clearly avoided what would have been a ginormous pain and am now on to more important things. Life is too short to vie for a business to want you to be its customer."

"Raymond was very kind and professional took exceptional care of my vehicle. The rest of the stay was helpful and friendly as well. I can tell they have had rude customers so just remember a little bit of respect goes a long ways."