Dillard's

7350 Northwest 87th Terrace, Kansas City, MO 64153

● Closed

4.1 726

Hours open

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Hours open

Monday:

11:00 AM - 8:00 PM

Tuesday:

11:00 AM - 8:00 PM

Wednesday:

11:00 AM - 8:00 PM

Thursday:

11:00 AM - 8:00 PM

Friday:

11:00 AM - 8:00 PM

Saturday:

11:00 AM - 8:00 PM

Sunday:

12:00 PM - 6:00 PM

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Location & Phone number

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7350 NW 87th Terrace, Kansas City, MO 64153, United States

816-741-0707

dillards.com

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About the Business

Dillard's is a well-known department store located at 7350 Northwest 87th Terrace in Kansas City, Missouri. This multi-purpose institution offers a wide range of products including clothing, home goods, shoes, and accessories. With a reputation for quality and customer service, Dillard's is a one-stop shop for all your shopping needs. Whether you're looking for a new outfit, home decor, or a stylish pair of shoes, Dillard's has something for everyone. Visit Dillard's today and experience the convenience and luxury of a premier retail destination.

Reviews

Anita Hunter:

"Wanted to exchange a broken MAC lipstick that was brand new. After waiting at the counter for 10 minutes, someone finally noticed me. She was nice but didn’t seem to know how to do an exchange in the computer, so sent me to customer service. I interrupted two old ladies during their gossip break and was denied an exchange because I didn’t have a receipt. Their reasoning was since several stores sell MAC (according to them) I couldn’t prove I bought it there. I guess Dillard’s whole financial portfolio is contingent on a lipstick…and yes…I DID buy it there. Terrible customer service."

1 year ago

Jenna Frick:

"I was needing an outfit for an upcoming job interview and Liz in the women’s clothing department was so helpful and kind. I am very pleased with the style and fit of the clothing I purchased."

1 year ago

I A:

"I understand that there is a lot of theft during the holiday shopping season, but I did not appreciate being profiled and followed around by staff the entire time (they even called their in-store officer to the ground floor to stand by the door when no other shoppers were on that floor, not one, just me). Don’t worry staff that outnumbered me 12:1 or more on 1 floor, I bought and paid for the items I wanted. Will only be ordering online from now on due to this. Other than that, it’s a clean store and they have a decent selection (otherwise it would be 1 star)."

1 year ago

Paisley Renee:

"Purchased two button up shirts and a tie. Upon purchasing them I asked if we could still return them. I was told that as long as it was within the return period with tags and receipt it would fine. Went to make the return and was told that they could only return one shirt because the tie and other top “looked worn and had an odor” even though we are smoke free and they were tied up in the bag after trying them on. They also said since we had taken the tags off they could no longer sell them. Needless to say Dillards needs to get all of their employees on the same page as far as the return policy and learn some basic decency on top of that! :)"

1 year ago

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Dillard's

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