AutoZone Auto Parts 9900 East State Route 350, Raytown, MO 64133

"I brought a part from this location and it turns out the part I brought was a bad part , however when I tried to return the part not even 45 minutes after purchase the same man who sold me the part (Thomas) was now giving me the run around about returning the part for a new one or giving me back my money ....they were rude over the phone and worse when I was there in person .... dont go to Auto Zone in Raytown if your looking for fair friendly service ....especially if Thomas is working ....."

"I had to check my old battery, unfortunately I needed to purchase a new one…. The CSR was very friendly and helpful. After my purchase, I towed my car back to the store and . Thomas W , the manager, went over and beyond to see to it that my battery was installed correctly, and checked the starter because my car was still not starting. And he did it all with a great attitude , in a polo shirt during steady rainfall on Christmas Eve. Thank you Thomas! Merry Christmas"

"These guys provided great service, and I really appreciate them changing out my battery for me. Thomas is knowledgeable, friendly, provided great service, and is a model employee and deserves to be rewarded. I originally bought the battery from the AutoZone over by zona Rosa, and of course I threw my receipt away. The battery went bad, and my car would barely start. So I limped over to this AutoZone. Thomas was at the service desk. After explaining my situation, the only question that he asked for was my phone number. He pulled up the receipt, and gave me a replacement. The whole thing took about 6 minutes. I Will 100% come back to this AutoZone for help if I need anything for my car. Thank you!"

"My engine light came on, and my car was making strange sounds. I pulled into Auto Zone and didn't have to wait long for them to do a diagnostic test. Had my answer in less than 5 minutes. Thanks, at least I was able to find out what was wrong and take to the dealership already knowing."

"The Mgr Jeff went above and beyond with customer service. Helped me identify the correct battery, and assisted me getting it in! I will continue to support this store."