Willamette Compounding Pharm

"Horrible pricing and terrible customer service, stay away! Disappointed that Google requires me to give 1 star."

"Extremely high prices-they are the only compounding pharmacy in Salem and so they charge Ridiculously high prices on some compound medications(that are desperately needed for illness) but are hundreds of dollars less than online or pharmacies in Portland-wouldn’t recommend going here unless you truly have no other option."

"1. They insist on being paid before they will even think about compounding your Rx. 2. Two weeks after being paid we called to see if the compound was ready. "She just finished it," was the reply. I immediately hopped in the car to go pick it up. There are maybe two or three parking spots on the street; the four or so that show on Google maps in the alley between Quizenberry's and Key Bank are marked on the wall,"Bank Parking Only." Drive out the bank drive through and down a steep ramp and you find parking for the pharmacy. Climb up the stairs and then WAIT for someone to appear. 3. When I asked for the Rx, the clerk looked in a couple of bins and then asked my name again. "I will go back and see if I can find it." Ten to fifteen minutes later - it was easy to watch the clock on the wall - she appears with the prescription and says, "That will be $XX" I said it was paid for two weeks ago. "Oh." The description on the prescription says, "Yellow ointment." The stuff in the jar is pure white. I hope it is the right stuff. AVOID THIS PLACE !!!! Use an on-line service and receive the Rx faster."

"Hard to get ahold of them. Was quoted a time for pickup. I made plans in salem since I live 40 minutes away based on their quoted time. I arrived 15 minutes after their quoted time to try and ensure it was done and give them some wiggle room. It was not completed and I was told it would be about a ten minute wait. The associate helping me left for the day and didn't pass on my information to anyone so I had to explain my situation AGAIN 30 minutes later. My prescription had been finished but since no one had passed on my information I was left standing in the pharmacy for about 40 minutes with my spouse and two hungry children in the car. Very unorganized and unprofessional."

"Had a few issues with getting my first prescription through Quisenberry. I emailed them and expressed my concern for how things were handled. I received a phone call from the pharmacy and was very pleased with how quickly they replied to my email via phone. Will continue to use this pharmacy for my future compounded prescriptions. THANK YOU"