Sid's Home Furnishings

"Went in with my elderly mother to look at lift chairs, Alan had been so kind in taking time to help us with the prices of dealing with Senior and Disabled Services. Above and beyond the call! Would recommend them any day!"

"I wish I could rate them higher than 5 stars! My husband and I ordered a custom-made armchair and the entire experience from A to Z was STELLAR. First of all, my husband and I look pretty young, and we find (too often) that salespeople don’t take us seriously, don’t talk to us, etc. and it drives our business away. But at Sid’s, we found the sales professionals kind and genuine. We felt at home and taken seriously. The salesperson was so helpful and made the process very smooth. Our chair had to be custom-made from scratch in Portland and they estimated it would take 2 months to arrive. The chair arrived faster, and the company followed up with timely and kind-hearted communication prior to and day-of delivery. The delivery people brought it right up to where it needed to go, with a smile. Again, I can’t rate Sid’s high enough. Next time we need furniture, we will 100% be back!"

"I recently had the pleasure of working with Joanna Hall. After visiting several local furniture stores and not finding what I was looking for, Joanna quickly understood exactly what I wanted and showed me several options. She was very knowledgeable and made selection suggestions I was delighted with. I truly appreciate her great customer service and will certainly recommend Sid's and Joanna to everyone. And I am happy to say I was able to purchase a couch made locally!"

"We have purchased several couches, a dining room set, comfy chairs from Sids over about 25 years. The quality has stood the test of time. The showroom is massive and the selection is good. We continue to look there first when we need furniture."

"Spent thousands of dollars here, but they only care about customer service before you’ve completed your purchase, and you’re nothing to them after. The couch, when delivered, was clearly defective, and my husband figured out what was wrong and it was easily fixed once the problem was identified. We then special ordered two beautiful chairs that also turned out to be defective and took weeks trying to fix/repair the chairs. They were then deemed defective (at the time) by store associates. The chairs were returned to the store and we bought two more chairs to replace the defective chairs.The chairs did not fit the scale of the room. I immediately contacted the store manager and told him the problem. We came down to the store and picked out two larger chairs and were going to exchange these chairs for our current chairs. The store manager was fine with the arrangement, but said he would have to talk to his boss first. After talking to his boss, his attitude changed completely and he became most unfriendly. He said they weren’t going to exchange the chairs and then abruptly hung up on my husband. I expect a store manager to have better people skills than that. (That being said, Jeff and Joanna were excellent.) I will not be purchasing anything else from this store again and will certainly share my extremely disappointing experience with my friends and co-workers to spare them a similar situation."