Safeway

"I want to say for the past 20 years I have lived with the day to day struggles working so many jobs for minimum wage, getting full custody of my 2 boys working day in and day out to the point my body would force itself to shut down for hours and sometimes prayed I would have enough money to pay bills. With no help with programs all the pressure of life was beginning to whey heavy with no light at the end of the tunnel. It didn't matter about my education nor the many years of experience and qualifications and certifications would help me. All everyone ever saw was a criminal For making 1 mistake in my life that I have paid my dues and spent so many years to prove you should never judge a book by its cover. I am humble and thankful and I would and did anything and everything to make sure my kids were raised the same as I was or better. No matter what life has thrown at me and trust to say life wasn't fair, blood, sweet, and tears I never felt like such a failure to my kids. When I started working for Safeway from day one every staff in the building made me feel like part of the family, every staff member had a smile and personally went out of their way to shake my hand and welcomed me! Even made sure that any questions I had or couldn't find a certain product they made sure that they showed me properly how to do my job fast and efficiently made my job so much easier to learn locate and remember where the products are located so that I can always go above and beyond to make sure that every customers experience is the best and will always make sure we have repeat satisfied not just customers but family. I want to say thank you to the company specifically karlie for giving me this amazing opportunity and all staff for showing me and allowing me to be a part of this amazing bunch of people, showing me that all my struggles in life was worth the fight and no matter what it will cost you as a person to always remember that there are so many amazing people still out in this troubled world. For this reason, and for this opportunity I have been given ( I will always appreciate and respect the warmth I was shown) and return the favor everyday by making sure every guest, family and friends always gets the best quality service and experience every time they step foot on and or off the property. Thank you all from the bottom of my heart!!!!!! So much Respect for real!"

"30%+ overcharge. Boomers beware. You have to work for the lowest marked price. $23 overcharge on a $78 tab. I've downloaded their digital coupon app and provided my phone# but it's tricky to say the least. Twice in the last 30 days the system has not given me the $50 worth of discounts. I have no doubt it's due to operator error. I've tried to tell the checkers but they gaslight and tell me the system adds the discount at the end. But they don't make sure. Last night I bought two small bags of groceries for $78. It didn't feel right and by the time I got to my car I had decided this time I was going back to customer service. I got $23 back but not without a (lecture-ish) tutorial. They have no short term financial incentive to make sure we are taken care of. Watch your back. Update: 12hrs later I went to the Lancaster Safeway to buy coffee for my office and the same coffee, "specially" marked at $5.99 out West, had a special price of $7.49. Again it wouldn't scan on my phone app. The sales clerk told me it would reduce the price at the end of the transaction but again it didn't."

"This location is convenient because it's on my commute route. The staff is friendly, helpful, and knowledgeable. Although there are many different tasty options, it seems the products coming from the bakery aren't keeping up with community demands. I feel like they're always looking a little low on inventory as for baked goods and such. One of my favorite spots is the sliced fresh fruit case, yet this location is almost ALWAYS out of fruit. I've visited the store at different times of the day and night but it's always the same. My only recommendation would be to increase the volume of the fresh items in your fruit case and products coming from your bakery, because people are loving it apparently and we all want to enjoy!"

"I wish I can give a 5 star. But one person in that whole store ruins this whole store. It's so much nicer when "SARAH" isn't there. She's always yelling at people with no common sense that she's at a work place. She talks badly about workers to us Customers. I'm one of them. She's unprofessional, she has a tantrum issue, and the worst of all besides this?? Is that she discriminates against the mentally challenged. She told Many people in that store the other day of how can anyone hire "people" like that. That really hurt. I have a child who has ADHD and we shop at West Salem Safeway, can you imagine if my own child heard this? Sarah is so loud, with no respect, she doesn't care for others feelings. If anyone needs professional help, it's Sarah. That store would be so much better without her. Or she needs a good attitude adjustment. West Salem is a small community of it's own, and to know many of us feel this way about this store, it's just truly sad. Disappointed. Everyone else is so sweet and nice. But not her. 1 star."

"This Safeway’s Meat Department is completely negligent and is going to get somebody seriously sick. After they’ve started doing the 4/$20 deal on meat, this is the THIRD TIME I have gotten rancid meat that an animal would walk right past if they saw it. Someone who doesn’t check their meat thoroughly could die from this. They’ve packing the meat in such a way to make it look decent on the outside and putting all the rancid bits inside (as I’ve said, they tricked me 3 times) which is not just disgusting, but morally wrong. I will never buy meat from Safeway, Albertsons, etc. ever again. Please take people’s wellbeing more seriously."