Clint Newell Collision

"Although it took over 3 months because of back ordered parts they always answered the phone when I called and always kept me informed."

"Do NOT. I repeat DO NOT use Clint Newell's body shop. I should have read the reviews. I brought my car in early July for cosmetic damage to the quarter panel. My car is a brand new 2022 that I had less than a month. They gave me a two week turn around time, and then NEVER returned any voicemails or picked up the phone. We emailed the manager and were finally the part was back ordered, but they refused to give us the car back or help us with a rental. Again, cosmetic. My car was returned to me October 5th after numerous calls and a complaint to the BBB. When I picked it up, we learned they broke the lift gate. It is no longer functioning (won't stay up, just falls). The back seatbelts were not reinstalled, and went to go use the moon roof and it no longer opens. How is that even possible? To have a broken moon roof when I just needed my quarter panel fixed. This was a brand new car dropped off functioning, now my lift gate/trunk is unusable, seat belts are hanging from the sealing, and not functions don't work. Best part? They will NOT answer their phone. I am in tears, it's my first brand new car, and it's been nothing but a bad experience. I don't even know what to do."

"Start by saying I took several vehicles over the years there and had no problem . Recently my wife hit a deer Had to have somebody work done And radiator replace. It Took them twice as long as they said It would. They lost a Plastic piece that goes around the Fender and it Wasn't even part of the damage Took them almost 2 months to get another one We picked the car up the battery was dead and the Rear Turn signals didn't work We took it back in they claimed it wasn't them They wanted to charge $65 an hour to fix The blinkers.Through my own investigation I found that they did not plug back in the wiring harnesses on the Rear blinkersThey were dangling underneath the car. They did not replace a broken Sensor That was part of the accident.It was very aggravating dealing with them i We'll not be Using them again."

"I will never go there again! Not only did they take almost a month to fix something that should have taken 4 days. They tried to make me and the insurance company responsible for the length of time it took and refused to help pay for rental car fees when they caused the delay which caused the extra fees. They almost never answer the phone. Never returned my phone calls. When they did answer, they were rude and dismissive. On two separate occasions they lied to me on the phone. To top it off they were going to do an oil change on my car while they had it for the "four" days...but 27 days later when I got my car, no oil change was done. Honestly, I'm shocked at the way I was treated. I never lost my cool or was rude to anyone. Did everything in my power to keep the process moving forward and thats how they treat people."

"Horrible experience, our car was in the shop for over a month without being touched, waiting on the "insurance". After it was "done" we had to take it back because it wasn't done correct. Then they said they didn't fix it correct because the didn't actually fix the problem. They still didn't fix the issue the second time. We paid them and went our separate ways until 6 months later they send us to collections because they don't know how to bill correctly. These guys are a joke."