Mckay's Market #27

"I was walking through McKays supermarket Newport, and saw a disgusting and unprofessional young girl in the service center clipping her nails. Nails flying everywhere Gross!! I walked over to the bakery and saw an old lady with grey hair picking her mouth crust, near baking equipment. also trashing and bad mouthing customers as they walked by. Wow people. Most of the cashier's seem like they have seen better days. So unhappy and unfriendly. Especially the cashier with curly brown hair and a ponytail. She gives death glares. Scary Definitely won't shop there again."

"Growing up in the retail grocery business with my Father as Managers of many franchise locations, I am amazed at how bad the customer service and how upset and angry the employees are at this location. The meat department has serious customer service issues with the men. The ladies are great. I used to go to get my burger here but will be going elsewhere where customer retention is a premium. relying on the onslaught of tourists is not a way to be a community shopping place for locals."

"I was a 15 year customer of the J-C Market. Great service, owners, friendly staff, full shelves, fair pricing. New owners and WOW is this a new place. Some of the same employees as before, they are trying to be positive but meet one outside in town and they all say the same thing, new owners are poor business people,not employee friendly. Store is dirty, lots of empty shelves, meat used to be prime now is ??. The steak I bought was to tough to eat, fed to my dog. Produce looks like had been there to long. I moved to the Toledo store that was a former J-C they are a great place to shop .The checker there had worked in Newport and moved here and even with the drive is a great place to work. I'll not be back.I put one star because you have to check something."

"Mckay's just took over in Newport about 2 months ago and it's clean and friendly staff. Was up visiting and decided to buy some steaks, not only do they Cut their own meat, everything was clean. Found out they smoke meat there as well. That's awesome. I also got some goodies and a cinnamon roll from the bakery. It's not bad. I'll have to say. Can't wait to see all the improvements coming to the Mckay's new/old store."

"We needed to make a quick stop to get fine wine to take back to our hotel room, and we reluctantly went to this store as we had never heard of it - the name threw us off "thrift". To our surprise, the wine selection was impeccable. Honestly, get your wine here if you are passing through Newport and/or staying nearby. Very clean store, spacious."