Les Schwab Tire Center

"I went in for a free winter road safety check. New tires were discussed. I went with the Dean Road Control2 set. With a limited number of miles on these tires I am pleasantly surprised with their comfort, control and handling. If you need a free safety check .. or a new set of tires I recommend this place."

"I was misled about the warranty on a TPS sensor system the Renton LS installed 2+ (less than 3) years ago, that has been malfunctioning for 2 years plus. I should have come in sooner, that’s on me, but it was intermittent and Renton LS said they could only diagnose if the light is on, which happens very infrequently and randomly during my work week. At any rate, I was told directly by the tech that the warranty was only a 1 year warranty. (By a tech, manager didn’t come out). Called a different location and actual warranty was 3 years. Renton also claimed to not have any of my customer info on file (when I called initially to inquire about the warranty), again Auburn was able to pull it right up. Weird, however when I come in for my appointment they can pull me right up. Kicker was after all this nonsense the tech has the nerve to try to sell me $60 in wiper blades. I have been a lifetime customer of various LS’ but will never be going back to this location. Auburn will be doing this work under warranty where Renton was essentially trying to charge $300+ from me, for something that has never really functioned correctly to begin with. Auburn will have all my future business. The issue is probably a faulty sensor if I had to guess. This whole experience felt highly unethical. Lady working front desk was very nice. Hence the one star."

"Have run into the worse luck lately and tires have been the victim of a slasher and nails. I was stressed and Les Schwab who went the extra mile to help me get back on he road. The staff is extra nice and patient. I recommend them all day."

"This has usually been my go to place for tires. But I've had two problems come up in the last couple of visits to maybe re-think my business for tires. I brought my car in for service on a slow leak in one of my tires. The service person claimed no leaks were found and I needed a new battery. A new battery installed and a couple of days went by my tire was flat. I brought the car back, low and behold they finally found a nail in the tire. A day later I brought the car to the store, wouldn't start. The battery terminals had been installed loose and they were off. I had no tools so I was stuck. Whats going on at Les Schwab?"

"Last week, while visiting my daughter in Seattle, I had rented a car from the airport. The very next day I discovered the front drivers side tire was slowly losing air and it most likely had something in it. After contacting the rental car company and explaining that the tire was leaking, they gave me a choice of taking the car back and exchanging it for another or taking it to a tire store and having it repaired and they would reimburse me for the cost of the repair. I chose the latter and my son-in-law recommended Les Schwab. After contacting them, they said to bring it in, and they would get to it that day. A few hours later, they called me and said the tire had a nail in it and it was repaired. When I went to pick it up and pay for it, they said it was no charge for the repair. I also tried to leave them a hefty tip and they refused it. I was just in AWE and think I just experienced a WOW moment! Thank you, Les Schwab Tires. At least I am able to leave you a 5-star review for my experience and hopefully that pays the bill. Geoff Fishel"