South Lake European

"I've been taking my Volkswagen Beetle to South Lake European for the past few years and have always been so impressed with the customer service I've received! Russell is top notch, knowledgeable and helpful. The team has even helped me through financially tough times by including me in their Give Back initiative for Renton residents - this program offers hugely discounted repairs for those in need in the Renton community. I appreciate y'all, thanks for the great work!"

"Proceed at your own risk. My car was returned to me with more issues than when I left it. They left parts off, didn’t bleed my coolant system correctly, and my car overheated on the 3 mile drive home. I limped the car home and bled the system according to BMW specs and by the end I had added nearly a gallon of coolant. They said they took it on a 6 mile test drive and everything looked good, save for a cylinder five misfire (that’ll be another $1k please). I had to explain to the front desk what parts my cooling system has, because his diagram didn’t show the all of them. I’d rather speak to someone knowledgeable about the vehicle they are servicing, than play a game of telephone between the front desk and the mechanic. I had forgotten about writing this review, but today I got under the car to replace my driveshaft flex disc and found some rags left in my splash plate soaked in coolant. I don’t know why it’s so hard to find a shop you can trust to work on a European car. I did get my injector cover back, but I’m not sure if I would have, had I not shown up to ask for it."

"The guys have a fair approach to maintenance and repairs. They worked with me and gave progress updates, and as soon as they discovered another worn out item while working on the replacement they recommended a fix but asked what I'd like to do. Responsive and honest, I'm going back here next time I need special work on this car."

"I'm so glad I found this shop! Maintaining a BMW isn't inexpensive, but I have found that this shop is honest, hard working, timely, and fairly priced. The staff is awesome and understands how much I love my sweet, old car, and I know that they take good care of her whenever I bring her in for minor and major service. She is well over 150k miles and going strong."

"Management top down runs an honest shop with great service. Don't let the name fool you... yes they're European car specialists which is why my M3 goes nowhere else. Same with the Jeep and the Subaru. Skip the dealerships and go here."