United Plumbing and Water Heaters

"Fantastic services! Umed was very meticulous and communicative throughout the whole installation process. He walked me through every step and pointed out plausible issues we might encounter after each step. Very satisfied with his work! Will definitely hire him again! Keep up the good work, United Plumbing"

"What I thought was going to be a quick fix ended up being 3 hours. My bathroom sink needed to “burp” in order to drain. I figured the tech would come snake the drain or open up the trap, clean it and be done. An hour into the job, I ask how it’s going and what is the problem. The tech didn’t understand me. I tried asking in another way, but he still didn’t understand the word “problem” or “wrong”. I gave up and let him continue to work. He shows me a piece that of pipe that he broke, and says that he’ll go to his truck and be back. 45 minutes later, I send a message to the 800 number given and ask where the tech went and when is he coming back. He showed up about 5 minutes later and I get a call saying he’s back. No kidding. A few minutes later a second tech is with the first tech. I ask how much longer because we are now 2 1/2 hours in. The first tech figured out what I’m asking and says 20 minutes. I said and that’s all you have. Second tech has been here about 10 minutes and leaves. First is finishing. He says, “Come look.” I follow and thankfully it is fixed. As the tech is leaving, he accidentally splits some black liquid on the tile and carpet floor. It was an accident, but now I’m getting out the steam cleaner because 15 minutes of him cleaning the tile and carpet, only the tile is clean and my carpet is black (that’s the pictures shown). He apologizes 3 more times. It’s over 3 hours for a burping bathroom sink. The 3 stars is for the quick response and quick appointment. The job was finished and it was fixed. But if Mike is a new tech, he needs to be supervised more or mentored longer. He needs to be able to communicate what is wrong and how it’s going to be fixed and be understood. Also, if there is a 5% credit charge, that needs to be stated in the original bid not as the tech is on the way a day after the appointment has been made. I had to go find my checkbook to avoid an additional $13 fee (total was $255)."

"Easy to work with, very communicative and fast response. Came to service a drain backup. First technician couldn’t solve the issue, sent a 2nd one to help, and issue resolved. Very pleases with their service"

"First, I want to express my gratitude for this company sending Yuri, a top-notch technician. I consider myself lucky to have received his service. Having high standards for service satisfaction is stressful for me. It’s not easy to find a trustworthy company that offers a good price and satisfactory work. But Yuri was entirely different from any other. He was very kind, polite, and a flawless expert in his field. He kept his appointments precisely and sent texts to let me know he was on his way. Words are not enough to praise his work. He knew everything about water heater replacement, so there was no wasted time, and everything was completed within an accurate timeline, leaving me pleased. The fact that all this was done at a better price than any other company is the most delightful part. I will confidently recommend and suggest this service to my friends considering water heater replacement."

"I recently had my water heater replaced by United Plumbing & Water heaters company, and I couldn't be happier with their service. The technicians were professional, knowledgeable, and completed the job efficiently. My new water heater is working perfectly, and I highly recommend their services for any water heater replacement needs.""