The Pet Spa At Laguna

8679 Sheldon Road, Elk Grove, CA 95624

● Open

4.4 164

Location & Phone number

Hours open

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About Us

Reviews

Location & Phone number

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8679 Sheldon Rd, Elk Grove, CA 95624, United States

916-682-2211

thepetspaatlaguna.shopsettings.com

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About the Business

The Pet Spa At Laguna is a premier pet grooming and wellness center located at 8679 Sheldon Road in Elk Grove, California. Our experienced and caring staff offer a wide range of services including grooming, bathing, nail trimming, and more to keep your furry friends looking and feeling their best. Our state-of-the-art facility is equipped with the latest technology and products to ensure your pet receives top-notch care. Come visit us at The Pet Spa At Laguna and treat your beloved pets to a day of pampering and relaxation!

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Hours open

Monday:

Closed

Tuesday:

8:00 AM - 6:00 PM

Wednesday:

8:00 AM - 6:00 PM

Thursday:

8:00 AM - 6:00 PM

Friday:

8:00 AM - 6:00 PM

Saturday:

8:00 AM - 6:00 PM

Sunday:

Closed

Reviews

Alexa plays:

"The service experience was extremely disappointing. Upon visiting the location, it was difficult to locate. When I called to inquire if I could simply walk to drop off my dog Lucy as I was in a hurry after passing by, I was abruptly told that I must drive there. This lack of flexibility is unacceptable, especially as I have four dogs requiring grooming every two weeks. It's a shame that they are not more accommodating to their customers' needs. I had to inform them I couldn't bring Lucy as it would make me late, but they showed no concern. Instead, they bluntly informed me they wouldn't take my dog anymore (despite it being my first visit). If you lack customer service training, at least show some humility, given that your customers entrust their family members, even if they are little dogs, to you. Their response was passive-aggressive, stating, "Sorry you had trouble with your GPS, have a great week." I advise against trusting this establishment. Thanks"

almost 11 months ago

Becca Ayotte (Beccaa):

"I cannot thank you enough for the care and love you gave to my Polar Bear(PB). Tristan, you did an amazing job and I am so grateful! PB came home so happy, soft, and smelled amazing. His bowtie was the perfect touch. As you can see by the photos, he was so proud of himself, and how good he looked. Many many thanks Tristan."

almost 2 years ago

Marissa Herrera:

"We brought our 3lb teacup maltipoo to the pet spa at laguna for the second time. The appointment was at 12pm, I called at 3pm to check on her & was told she would be done at 5pm. After 6 hours we were able to pick her up & she was visibly traumatized. I noticed she had large bumps on her neck while I was picking her up. After a few days they bumps turned into open sores & are gradually getting worse. I don’t know if they were careless and cut her & did not feel the need to notify me or if they are using unsanitary clippers but I am very disappointed I paid over $80 for my dog to come home I injured & now I have to take her to the vet. I will definitely NEVER bring her back to this groomer."

almost 2 years ago

Alejandra Hernandez:

"This place is incredible!!!! My dog always comes back exactly how I ask and they are all always so friendly. It’s usually busy (obviously because they are so good) but it’s worth the wait and my 25 min drive. Thank you for treating my baby so good."

almost 2 years ago

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The Pet Spa At Laguna

Location & Phone number

About the Business

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Hours open

Reviews

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