Animal Care Services

"This place used to be a good place to bring your pet and get needs taken. It sadly no longer is. The admin staff is terrible so the terrible customer service. I came in to get my pet checked and we had an appointment but the receptionist was too busy talking about her personal problems with someone else that she told me I had to wait until she was done. Sadly that receptionist is also the one who confirms the appointments. She set up an appointment for my dog and sent me the text for it and put a date that had already passed. On a different day the same receptionist calls me and tells me that I can bring my dog between 8 and 8:30 when I arrive she says she said between 8:30 and 9. And the woman who checks the pets in was very rude. They must have way too many clients to give themselves the luxury to be rude. I will never agin come to this place to bring my dog. If it wasn’t for that I needed her to get fixed that day I would go elsewhere."

"Karissa, Groomer...is OUTSTANDING! This Groomer is patient, kind, very sweet and so those ' vibes' are immediately pick up by my dog...who was SOOO relaxed during her grooming appointment! First time in 4 years my dog has NOT fought getting groomed. And, my dog came out so chilled out and happy! Karissa is THE ONLY great groomer in Corona, Norco or Riverside! "Thanks, Karissa!! My little dog is like new!""

"Funny lil thing about negative ratings and or those that seem to complain about every little thing they can ..just to ultimately bad mouth a hospital that obviously did their job and still the complaints go on and on ... Great place Good people Worth the wait and time invested in your animals health"

"Zero stars. This was my first experience with this vet after glowing family reviews. The place has since changed apparently. Our 3 year old French Bulldog suffered what we know now is IVDD. At the time we didn’t know why he couldn’t walk normal and use his back legs correctly. His first visit here we were told “he seems fine, we will run a blood test and call I when we get the results” when we rushed him back later that day because he was in obvious pain and was NOT FINE. They gave him a steroid shot, misdiagnosed him and said they could have him seen by a specialist in a month. We went to Blue Pearl animal hospital next and were taken in immediately, the staff there said this needed immediate attention. Go figure. He was admitted and diagnosed and taken into surgery. Just thinking about the additional 400$ we paid animal and bird to not be able to diagnose our dogs essentially broken spine is astonishing. Don’t go here. For the welfare of your animals find a vet that cares. They clearly don’t."

"Hands down the Animal & Bird Veterinary Medical Center is now my "go to" Vet even if they are 1 1/2 hour drive from where I live near Palm Springs. They are well worth the drive! My little Ellie "Shih tzu" who is 12 years old had her eye removed on Friday. I was able to bring her home on Saturday and already today Sunday she is back to her playful self. From the very 1st call I made to this facility, I knew Ellie was in good hands. The Doctor called me after Ellie's surgery and told me the details of her procedure and let me know it went well. Everyone I spoke to was very knowledgeable and compassionate about Ellie's care. I am so very thankful to have found such an amazing team of people who care about my pet!"