Azulon at Mesa Verde

"The management at Azulon is exceptional. I deeply appreciate the assistance, support, and responsiveness of the managers to every inquiry. The organization and operation of Azulon at Mesa Verde are exemplary. Additionally, the tranquil environment at Azulon is truly delightful and greatly enhances my experience."

"Wonderful place to live ,neighbors are friendly ,helpful and welcoming to tenants.the office staff is friendly .I’ve spoken to Lisa several times about little minor things that need fixing .she is so responsive the same day she sends maintenance over.that’s what I call service."

"We visited Azulon to see our friends home The beautiful grounds, pool, workout room sand spectacular gardens everything is in bloom and color is everywhere. Love all of the activities and seeing all of the friendships forming It’s also great that you can walk to the stores and excellent restaurants I’d highly recommend this everyone"

"I have lived in Costa Mesa for over 30 years. I watched the Azulon building being built. I would always say to myself that someday I would live here. Thankfully, my wish came true, as I moved in about three and one half years ago. I personally call the Azulon Mesa Verde "the cruise ship that has a permanent port". I say this because living here is like being on vacation on a cruise liner. Luxurious living, engaging, well thought out and well administered activities and top notch management who always put the residents first. I feel very privileged to be considered one of the family."

"My mother moved to Azulon mid October of 2020 and passed away on New Years Day 2021. She lived there 2.5 months. The day after she passed away I went into the leasing office to give our 30 day notice, they told me we would have to pay rent through March because she was "breaking the lease". She did not break the lease on purpose. She died. We were told that if we did not pay rent through March (over $7,500) that my mothers estate would be sent to collections. I went back the next day to begin moving out my late mother's belongings and let hospice in to retrieve the hospital bed only to find that Azulon changed the locks on us and I was unable to access her apartment because "I was not on the lease" even though the azulon staff all knew me by name and knew I was her daughter and caregiver. The lack of empathy and respect that I felt was unreal. The fact that Azulon would not even call me to let me know they were changing the locks felt so disrespectful and inappropriate. On top of all that they charged us $950 in "damages" for an apartment that she lived at for a total of 2.5 months. When asked for photo proof of the damages they said they had photos but they could not provide them. I appealed and asked if someone higher up could approve of the photos being sent to me. They said no Today we paid them $8,642 because my mom died and "broke the lease". unreal. The stress that the Azulon staff added to my family's grief was extremely frustrating and I would not recommend anyone with a sick family member to move there. It is very VERY clear that they value profit over people."