Capitol 650 Apartments

"Effectively it became a drug house, you don't even have to buy to consume - the smell is so strong. Management isn't even trying to do anything about it. Many hard working tech workers already left, and I will follow soon."

"Update 11/16: Elevators not yet fixed (new ETA is 11/22) ~3 months since its broken. No wonder all recent reviews are 1 star. Update 11/7: Elevator is still not fixed (it’s been 2+ months now). ETA is 11/9- let’s see if they can fix it finally??? But below are some additional issues- 1) Elevator 1A is also not working since last month now 2) Elevator 1B has a lot of issues and cannot press the buttons sometimes, or door doesn’t open 3) Parking garage gates do not work most of the times. Being right in front of BART, this is a serious issues as we have seen some cars vandalized. 4) Slider doors from Garage A are also opening without a fob so anyone can come inside the apartments as well 5) EV charging randomly stops and we need to go and charge it again every time 6) Guest reservation is still 12am to 12am (which is very confusing for a lot of people) instead of 6pm to 10am. They haven’t changed this yet in the portal This apartment is clearly losing its luxury tag! Original update: Elevator is broken since last 3 weeks now, 3rd time in 2 months. The leasing office does not even seem to be sorry. They should definitely provide some compensation to the residents! They don’t miss a chance to penalize late payments. Parking has been an issue lately and towing company is taking a huge business out of it. I always see 2-3 cars getting towed even if the guest parking is mostly empty. People are afraid of calling over guests because of this issue! Overnight guest reservations are super confusing. They sent a long email for parking rules and regulations!"

"As a resident here in the Capitol, I’ve decided to write an honest review. It is my fourth month here. At first, I absolutely love my apartment! The gym is top-notch, equipped with modern fitness gear that suits all my workout needs. The management, initially, was fantastic—responsive and accommodating. The reserved guest parking was a convenient perk for my visitors. However, there’s been a significant downturn since the change in management. The once well-maintained reserved guest parking spots are constantly occupied by unidentified, unreserved vehicles, causing frustration and inconvenience. It’s disappointing to see this decline in order and organization. To make matters worse, the elevator has been out of service for two months now. This has become a major inconvenience, especially for residents on higher floors. The lack of a functioning elevator makes daily life more challenging and affects the overall living experience. Despite the initial positives, the recent management changes and the persisting issues with the guest parking and broken elevator have significantly impacted my satisfaction with the apartment. I hope these concerns are addressed promptly to restore the quality of living that initially attracted me to this place."

"As a resident of Capito 650 Apartments, it's with great disappointment that I write this review. The recent changes in management have led to a noticeable decline in the quality of life here. Initially, my experience living in this community was positive, with a comfortable environment and a responsive management team. However, things have taken a turn for the worse. Recently, I encountered rats near the elevator area, indicating a broader pest issue that is not being adequately addressed. Additionally, the presence of homeless individuals around the building has become increasingly common, which raises concerns about security and safety for the residents. The response from the new management team to these issues has been underwhelming. The sense of urgency and attentiveness that once characterized their service is no longer evident. Requests and complaints are met with delays and inaction, leaving residents to cope with these distressing conditions without support. This decline is not reflective of the premium living experience that Capito 650 once promised. The lack of proactive measures to maintain the property's standards is disheartening. I hope this review serves as a wake-up call for the management to restore the community to its former state—one that residents can once again be proud to call home."

"I have been living here for almost a year, I so appreciate how attentive they are in the leasing office, the areas always feel clean and everyone is approachable and respectful. The finishes/features of the apartment are great, I got an apartment with the extra large windows and that makes the apartment have tons of natural light. Also, they organize events for residents and I can see they make a real effort to give a good customer service."