The Beacon Apartments

"Probably the most unethically run property out there. 1. upon move out inspection they promised they'd be returning the majority of my deposit(Around Sept 2023). They did not, instead they charged me on top of my security deposit(~430 dollars). 2. I paid it off since I was busy moving into the new place. Come March 2024 they sent debt collectors after me. When I consulted Beacon as to why was this done even though I paid off the balance their response was for me to work with the collector as they had recently switched companies and no longer were affiliated with whom ever their vendor was for payment management. (I.e. they felt no remorse or even offered to cancel the collection despite this being an issue on their end with their previous payment vendor.) 3. When I confronted them tell them that since the balance is settled on my end it is not my responsibility to work with the collector as it was a problem related to their business, I was met with an entitled shrieking of "Please don't be rude" for simply stating a fact. To the Beacon, it is honestly my sincere pleasure watching you struggle to occupy units due to your own incompetency and entitlement. May your business continue to struggle while you mistreat past, current and future residents."

"Cathy gave us a wonderful tour and answered all the questions we had. We have been living in this apartment building since December 2024. It is a very calm and clean apartment building. We really enjoy being able to go to the gym at any time and it always being very well equipped and clean. We also enjoy being able to relax in the billiards rooms. Neighborhood has been very calm and safe so far. We have ordered many things and have a Pending Parcel account where they leave our packages, whenever the package is too big they leave it with the staff and they store it for us. Overall, great apartment complex."

"I resided here for 10 months, and unfortunately, it was a disappointing experience. Despite the steep price tag, the service fell below average standards. One of the most concerning issues was the lack of safety measures, with minimal action taken by the management group. Firstly, car break-ins were alarmingly frequent. Not only did I experience it once, but numerous neighbors also faced similar incidents. Despite reporting to the police and obtaining records, there was no significant follow-up. It's perplexing how such incidents could occur so frequently within a gated garage, especially when surrounded by numerous cameras. Ironically, my vehicle was parked directly in front of one of these seemingly non-functional cameras. Secondly, package theft was rampant. I personally lost three packages within the span of 10 months. The leasing office offered minimal assistance and displayed a concerning lack of concern. Given the exorbitant monthly rent of $3000+, one would expect a higher level of security. In conclusion, if you don't own a car and aren't expecting regular deliveries, this place might earn a 4-star rating for you. However, if these issues concern you, I would strongly advise looking elsewhere, as my experience would warrant a 0-star rating."

"Beware before you MOVE here. If I had a chance I would provide negative rating for living in this apartment community. I lived here for 12 months and it was a nightmare. Office staff are rude, unhelpful and negligent especially the office Manager. Problems include 1. Post move out charges are a scam here - do not expect to receive any portion of your deposits back even when you return the home in pristine condition and no defects on the wall. The community and office staff does not consider the concept of normal Wear and Tear they would blindly charge you prorated painting, full cleaning charges and carpet charges. This is despite providing full in depth video and photo evidence. A sample is attached with this review of how the house looked at the time of the move out. 2. Poor soundproof - its impossible to have peaceful living unless you are on the top floor. 3. Most expensive electric charging rates in the bay area. 4. Recurring emails from office staff on new rules adding to the community every other month, feels like a harassment to read the emails. In my decade of renting I have not seen an apartment community this bad in every step of living there."