Town & Country Inn

"As I was reading the reviews, I think this is an underrated establishment. It is not super fancy, but it is clean and comfortable. Dare I even say...homey? This was my first time to California; I typically avoid states that do not have reciprocity with Indiana. Some of you may not be familiar with that term, so ket me explain. I firmly believe in 2nd amendment rights and have an Indiana lifetime concealed carry permit. Multiple states honor our permit, but CA does not. As a single female who frequently travels alone, I prefer to be well-prepared and well-armed. That being said, from the moment I landed here, I have not felt completely safe, as I know my firearms are locked in my gun safe in my locked vehicle and not within my reach. However, when I got here, I relaxed. First, there was an older man checking the fluids on his vehicle, and I got the impression he lives here. He had a very sweet puppers with him, and readily granted my request to pet her, telling me that she was a very good girl. (I could already tell, as she was wagging so hard she almost fell over as she tried to drag him ovet to me so she could get lovins.) Then, I went into the office, and a delightful young lady checked me in. This has the feel of a family owned business. In other words, it feels like those I have interacted with take pride and ownership in the place. It feels...safe. Like I entered the protection of a family...of a community. Like I said, it's not new or fancy, but I would take this atmosphere over the other any day of the week. If you are in the Santa Barbara area, give this place a try. These are kind, hard working people who deserve your business."

"While visiting a loved one in Hospice I called for a room. She claimed she'd hold it for me for 1 hr. Showed up was filling out everything...took my card and ID then told me that the room is already booked."

"To start off, my mother in law paid for the room for my wife, my daughter and I to stay the night and visit her. The reservation did not go through and we were not contacted even though we reserved a week in advance. My wife called to see why the room had not been reserved and a lady picked up the phone and yelled at my wife that the card name did not match her name, then hung up on her. When picking up the key, the same lady at the front desk interrogated my mother in law, asked for her license and a bunch of other verification and repeatedly looked at her then at her IDs on and on. My M.I.L. then asked if she also wanted to check her license plate and passport, you know, to be sure? The place does feel antiquated and quite dirty. Some stains on the blankets and sheets, and the chair. The coffee machine looks old and dirty. The cherry on the cake was that there was no room service today, so we got no cleaner sheets or anything (the room was clean to begin with, we just needed new sheets). I can guarantee WE WILL NEVER BRING OUR BUSINESS HERE AGAIN. Most likely will file a complaint with the city and probably the BBB."

"They need to deep clean the rooms, there were stains everywhere! The bathroom is somewhat clean, but the walls have questionable stains. The only good thing is at least the beds are comfy."

"As you can see from the pictures, the carpet is in very poor state. The sheets did not fit the bed as they were too small. The walls and curtains were also dirty and scuffed up and overall the room was just not in the condition one would expect for the price. Fortunately, we were able to find a better room elsewhere and we decided not to stay for the night. Unfortunately, we were not able to get neither a partial nor full refund from our stay. This may be one of the cheaper hotel options in Santa Barbara but it should not persuade you to book a stay like it did me. I naively assumed that at the price it was being offered that it would at least be clean and comfortable but it was not. This room I would not even consider at half price because I value cleanliness and my pride more than the savings of $20-30."