Executive Inn

"Horrible! Horrible! Horrible! Roaches, dirty rooms, rude staff. I told the guy in front my rooms had roaches and he just shrugged it off. They better give me my deposit back or I will be disputing the charges. Executive inn, more like ratchet inn!"

"I am sharing the details. I stayed once prior, The toilet did not work. The hotel staff and his wife put me in a room knowingly that the toilet did not work. I came in again tonight and the shower is backed up and not running thoroughly. I called front desk the man Said he would send a man maintenance person up here go figure a single woman staying the night by herself, has to deal with two Indian men putting her in a dirty broken down room, and I paid the same as everyone else."

"Please see photos. The last photo is an image of the dried up dog poop my fiancé found under the air vent in the room. The room itself smelled like someone or something had peed all over the floors in the room and the bathroom and had just dried there without ever being mopped up. Seriously, I don't think they actually clean the rooms between guest stays. They just switch the bed sheets. Everything in the room had a stain on it. Every wall had visible damage and the bathroom shower curtain was stained yellow. The lamp shades looked like a tornado had carried them from the store to the "hotel" and that's how they appeared there. I have never in my life in a location that calls itself a "hotel" but in reality should be dubbed a "motel." The bed sheets, The bed sheets had STAINS on them. (Please see photos below)."

"Not clean.. my baby's feet were black from walking on the hardwood floor.. mold in the bathroom.. unidentifiable stuff on the blankets & walls.. extremely dirty towels (all of them were stained with black/grey stuff) got new towels and they were the same, horrible quality with not a hint of bleach or fresh smell in anyway) holes in the curtains.. Kind of a seedy area right where the motel is. Manager was extremely rude when voicing our complaints.. I would not recommend this hotel.. The Goodnite Inn in Redwood City is clean & by far superior, extremely nice staff, better location right off 101, & not much more expensive.."

"The service is very bad. rude, and incompetent, they don't do their jobs. The rooms were dirty stains on the walls holes in the comforters. You name it, it was dirty, stained worn-out, the towels had stains. At checkout, i voiced my concerns and complaints, eventually I spoke with the worst manager/customer service representative who repeatedly denied all claims of the unsatisfactory conditions. Then stated multiple times in order for them to do anything, I.E. apologize, help / rectify the issues. I must notify them immediately to have any problem addressed or even fixed. I asked if they could discount the room rate for all of the unsatisfactory conditions and inconveniences. The young man at the desk offered 10.00 $$ dollars off a future stay, the inept manager rescinded his offer rudely stating they would do nothing about it and to leave. Warning avoid this motel at all costs. One star is too high of a rating for this establishment. The only positive about my room, the water, heater and T. V. Worked. #neveragain"