Top Hat

"Brandon was very pleasant and amiable. He solved our problem in 10 seconds and explained to us what was wrong. We were very pleased with his work on both our mechanical problem and his cleaning of our flue."

"To lose heat during our coldest days of the years with 2 kids was horrible, what was not horrible was the service and care I got from top hat, specifically Jake and Justin! They jumped on getting a solution right away, brought space heaters over while they worked on the problem, kept me very informed the entire time, researched my options for warranty, and followed up to make sure we were good! Thank you Jake and Justin!"

"Just had a gas unit that didn't work replaced with electric. The whole process was smooth and easy on my end. The best part was for sure the installation team. Showed up on time, extremely outgoing and explained everything in detail both before and after. Very knowledgable and very friendly. Even took the time to say hi and entertain my overly excited dog and make her feel like part of the crew. Couldn't be happier with the way it turned out and can't thank Quinten, Justin and Jake enough for their help and professionalism."

"Top Hat was great. The prices were reasonable and the service was good. It took about a month after signing a contract to get scheduled in. They replaced my old wood insert with a new one. The installers were courteous and knowledgeable. Would recommend. Thanks"

"I called Top Hat because I needed my chimney inspected. After they came out to look at it, they said I couldn’t use it as it was (which is what I expected hence the inspection call). On the day of the inspection, I was given many options to fix the issue. After an honest conversation with Tyler (the one who inspected the chimney), my husband and I decided to get a gas insert. We didn’t want to cut back as the fireplace is a main focal point of the room. We were guided nicely on our options and were given input on what would work and look the best for our needs. When it came time for the install, the guys were very friendly (they were so great with my dog!) and informed me of each step along the way. They also did a nice job of covering everything and cleaning up (they had to take out our old unit which was very dirty and messy). The entire team was very responsive - from the people in the office scheduling the work to the guys on the ground completing the work. Everyone was professional, friendly, and offered great information/advice that would work for us. I’m so thankful to the entire team. The new fireplace looks spectacular, and we continue to get compliments on it. Best of all - we have a fireplace that is safe and works so well (bonus that it looks amazing)! Attached are pictures. I have included a before picture (unpainted brick with silver unit) and after pictures (painted brick with new unit - note Top Hat installed the fireplace, they did not paint the fireplace)."