Carneros Resort and Spa

"Cold and raining the entire time we stayed, and we couldn’t have cared less. This place is amazing, the staff were incredible, and the cottages were perfect. Will 100% recommend to others."

"Beautiful resort. Great food, great location, beautiful grounds, and great service, and this may sound strange, but the best shower I've ever had."

"We hosted my wife's 40th birtday here. We were ripped off at the bar completely. we are being made to pay for a random number of guests where we are told that all of our drinking guests drank about 9 drinks each which is ridiculously high as we would have had drunk guests falling down in the party. All of our guests drove home that night from NAPA to the bay area. Here is the full story of the dispute:- The first amount we are disputing is a charge of $3,944.00 for preferred cocktails. We are in grave disagreement with the number of drinks the staff determined our guests had consumed. I can literally make a list of the guests that were drinking that day and it just isn't possible that that number of people could have consumed the amount of alcohol that we are being charged for. Thus, 232 preferred cocktails is just not possible given the number of guests that were drinking. Logically speaking if we multiply the possible number of guests who drank that day each one would have had 8-9 drinks and we would have visibly intoxicated guests. None of our guests stayed back in Napa and drove home that day. Additionally, I am not sure why we were charged for some glorified water. We were never informed that there would be a charge for water. We weren't told there would be water bottles on display and we would be charged for those consumed. If that was the case our authorization should have been obtained. I don't think it's fair that we are being charged for something we did not authorize. We were informed that our guests were given goodbyes with water bottles again, we didn't request or ask for our guests to be served and sent home with water bottles. Thus, we would also be disputing the $1,144.00. We have been trying to communicate multiple times with billing, On Dec 31st " WITHOUT MY PERMISSION" my cc was charged for the full amount- yes I wasnt asked before charging. And now no one calls back or answers the call. Never host an event HERE- ITS A RIP OFF"

"My third time here and they never disappoint. One of the best hotel resorts. The cottage are extremely well decorated and very private. The private courtyard with fire pit, loungers and outdoor tub and shower make up for an extraordinary experience. The hilltop pool and tub has great mountain views. Perfect experience Will keep coming back as it provides a great experience."

"We've stayed here multiple times since they were built. The residences are amazingly well laid out. They make wonderful use of the space and even though there are other buildings nearby, you feel very secluded. It's a wonderful place to escape and relax but still be very close to many places. I wish I could visit more often."