LA Fitness

"Great gym. Good mix of machines and free weights. The sauna is great after a long work out. There is also a pool also if you enjoy that. Plenty of parking which a lot of gyms locations seem to struggle with. If you go in the evening after five, you may struggle finding a cardio machine just like everywhere else. The star of the show is Lucy at the front desk. She is there in the AM during the week and she is awesome. Pleasant, courteous and professional. She runs the check in desk like a 5 star concierge service. I like to start my day out with exercise and positivity. Lucy is definitely a contributing factor to that positive positivity. Enjoy your workout!"

"I recently got a membership again at LA Fitness, Escondido after being a member since 2014. When I spoke to the sales rep I told him I had received an email stating I could sign up again for Multiclub $29.99 or nationwide $34.99. I advise him I wanted Multiclub like I had before. He stated I was getting a special pricing for $24.99, which wasn't on my email. I also confirm with him if it was Multiclub before I paid and he said yes. So recently this week I went into another La Fitness at another location and I was advise I didn't have access to use the gym due to my membership. So I called LA Fitness, Escondido and advise I wanted to speak to someone in regards to my membership issue. The gal I spoke to was the Sales Manager Makenna, she was very rude and inconsiderate. She stated since I used the I want you back email it was my responsibly to read it before signing up. She stated the sales rep can help you out and get their commission, but it's out of there control after the signing up process. This is the Sales Manager speaking. I took it as an insult due to her sales rep helping me out. I told her I can read clearly and I know what I had and presented didn't state single club. She said she would have her Operation Manager give me a call back tomorrow since he was gone for the day. He did call me the next day Nick, he advise he's been informed of what was going on. He said unfortunately he couldn't help me. What he could do is waive the fee to change my club access and I would have to pay $49.99 a month. I then asked if their was anything he could do to help he then stated he new and only been working that position for 2 weeks now. He then put me on hold and said he would ask someone else, and then he resumed back to the call stated that's all they can do. The customer service provided at this location is very unprofessional, I don't understand why corporate would allow to let there business be managed by unprofessional individuals. This location requires better management and supervision, you have employees that don't care how they represent your company values. The customer received was very unpleasant. I will be contacting corporate and filing a complaint."

"All three paper towel dispensers are empty again. Notified front desk yet after an hour later still no replacement. But still have time to chat with friends (non-employees) behind front desk"

"Could use a little more floor room and equipment for free-weights/cables. These are frequently in much higher demand than the rest of the equipment and even at non-peak hours you might go home without a chance at the equipment you wanted to use. Decent gym otherwise--equipment is maintained and custodial staff keep the place clean. No complaints about staff. One more star off for no dividers between urinals. Cumon guys--this ain't the sixties."

"Been going here about 6 months. Friendly staff, things are clean. Would be nice if there were more power racks. 2 of the squat racks are the non adjustable style. Not blown away and not disappointed. Overall good gym."