AAA La Mesa Insurance and Member Services

"I went to this location to get my registration renewed. The transaction was completed without any problems. AAA was having a special for members with autorenewal in place. From the associate that was helping me, she mentioned 1 yr free for another person under my membership. I said okay and gave her a name and a birthdate. She entered the information on her computer, and before I knew it, the process was done, which I was glad because I was in a hurry. A couple of days later, I wanted to upgrade my membership from classic to plus. I went online to upgrade and found the following 1) The associate misspelled the name I've given her 2) She didn't put the correct birthdate 3) The offer was good for a couple of weeks! Very unhappy with how this was done. I'm taking my membership off autopay!"

"I went to aaa auto club at La mesa branch.for renew registration. for my friend. he was sick and ready for surgery. I do a favor to my friend . I took his vehicle for smog. and regrister for him.because tag expired. the younger guy . refused an services. he asked my friend phone number. he said my friend not aaa membership no services and he said I should go to DMV. I am with aaa insurance and membership for 8 years. I don't think I am going to renewal aaa insurance and memberships anymore. Other Insurance Co. offers free tow. and why I have to pay for aaa membership even thought at main DMV can help without your friend present. don't waste you monies with aaa they don't do the services if need"

"Always hesitant to do paperwork, but this was such a refreshing experience. Shawn helped me and was great, but everyone was kind & helpful. The expected wait was 45+ minutes, but I was done and out of there in 25."

"was always a loyal member and never had a problem till last week when they went into my acct to take TWO payments instead of one... and now I have to wait for their ridiculous red tape almost ten days to have my money refunded!! Oh we're sorry that's our (BS) policy. this cause a lot of issue with my bank having b to wait for this refund ... I don't have money like that to have you come in my account and take it twice and. now I have to wait ... not a good practice AT ALL... very unhappy... people don't have your account on auto pay!!"

"Beats the heck ou of waiting at the DMV for two hours only to then be greeted by some government employee who would rather be anywhere else on the planet, doing anything else. AAA people are always pretty helpful, and at least have some reasonable level of customer service.."