Sleep Number 500 Cool Springs Boulevard, Franklin, TN 37067

"Wonderful experience at the Cool Springs location. Store manager, Terrell, took very good care of us! This was our second sleep number bed. Can't wait to get it."

"We were SO pleased with our experience at the Franklin Sleep Number Store. From the start, Terrell the store manager helped us all the way to purchase and delivery. We were shopping for my parents in their 80’s. Terrell helped my parents into the store and trying beds. He came in his off time to help my parents with their purchase and was so kind and knowledgeable. Kevin and William were beyond courteous and helpful in delivery updating me about their time on the way. They were careful and thorough. This team is impressive in service and customer care. So pleased!"

"Sleep Number in Franklin, TN was very helpful with making my selection and with completing the transaction. My purchase was complicated by Sleep Number discontinuing a bed that I had on order and Brandon was terrific in helping me resolve the problem and make a new and better selection."

"Matt did a great job explaining the differences between mattress sizes and the features of each model. It was definitely worth going into the store over trying to select one online."

"Day was a friendly and helpful salesperson who listened to our needs and kept our budget in mind when recommending a product for us. Even other sales people that came to help were friendly and recommended products without being pushy. We got what we wanted and were very happy with the service! We've owned Sleep Number beds for over 20 years and we're looking forward to our new one (arriving soon)!"