Jiffy Lube 7501 Firestone Boulevard, Downey, CA 90241

"Came for a simple oil change, left with an EXPENSIVE car problem. After getting an oil change we noticed a smell of burning oil from the car and an oil leak, which has never happened. My boyfriends car is a ‘96 Toyota Camry, he’s very well with keeping his car up to date on everything and making sure nothing is wrong with his car. Once we noticed the problem we took it back twice to see what the issue was, first jiffy lube told us it was the oil filter and the second time told us it was a rear main seal. It’s odd how before getting an oil change this was never a problem, they said given the cars age it’s common… but how when we’ve had multiple oil changes from them and it’s never happened before? Never coming back to this location after what happened today."

"Didn't get the man's name, but he's the guy with the white hair and beard, one of the most unprofessional and disrespectful workers I've ever met. Long story short I brought my car back because my check engine light was on and I wanted to check my car and make sure they didn't miss a step or anything. So the man comes back to me and tells me that it's my sensors and that there is nothing wrong, in a very condescending tone. So I asked him if I could get a print out of what codes came out when they scanned my car and he threw his hands up in the air and groaned, as if I asked him to save the world of hunger with his own money. Well we scanned the car again and none of the codes mentioned faulty sensors. This man is a liar and a crook"

"Jiffy Lube I was going to change you after many years of service since your location on Manchester an vaness almost had me crashing after leaving my vehicle improperly, I left a review but you must be busy to reply my concern . Anyways Mathew at this location made it up , great service , no one had treated me with respect courtesy and sympathy . Mathew needs to be managing this location. My name is Brenda I just left your shop 9 am"

"Had my car serviced here , great customer service by jackeline , she was very helpful and friendly really lived up to her their customer satisfaction policy. Even when I didn’t fully understand she explained as simple as possible for me to understand the needed service. The manager on the other hand…."