Firestone Complete Auto Care

9030 Cecilia Street, Downey, CA 90241

● Closed

3.6 310

Hours open

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Hours open

Monday:

8:00 AM - 7:00 PM

Tuesday:

8:00 AM - 7:00 PM

Wednesday:

8:00 AM - 7:00 PM

Thursday:

8:00 AM - 7:00 PM

Friday:

8:00 AM - 7:00 PM

Saturday:

9:00 AM - 7:00 PM

Sunday:

8:00 AM - 6:00 PM

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Location & Phone number

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9030 Cecilia St, Downey, CA 90241, United States

562-392-6306

local.firestonecompleteautocare.com

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About the Business

Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 9030 Cecilia Street in Downey, California. With a team of skilled technicians and top-of-the-line equipment, we offer a wide range of services to keep your vehicle running smoothly. From oil changes and tire rotations to brake repairs and engine diagnostics, we have you covered. Visit us today for all your automotive needs and experience the exceptional service that Firestone Complete Auto Care is known for.

Reviews

Vanessa Perez:

"They should update their hours of operation. Arrived 30 min before closing as I had a flat and was around the corner. Only for them to tell me that they were closed and they couldn't do anything about it. When they were still working and had people waiting for their cars in reception. Had to get my car tow to a different tire shop for service."

1 year ago

Randy “drama” DeRama:

"We have had issues with customer service at other locations in the past. The Downey location has more polite and more informative employees. I was not informed on the status of my service and I called once and I was informed I would be provided an update after 5-7 minutes, no call or message. I dropped the car off 30 minutes before my appointment, just in case I can get my car services earlier. The car was not ready until 2 and a half hours later. I had one tire that needed to be replaced."

1 year ago

K C:

"Found a nail in one of my tires in the morning before driving to work. Took my car here for tire repair. It turned out all of my tires were bald (80,000 miles old). Priscilla gave me options for new tires and her honest recommendations. She didn’t try to sell me the most expensive items, but what was reasonable and necessary. I appreciate that so much. Service was prompt and they were able to finish the tire replacement and alignment in 2 hours so I could go in to work. Highly recommend this place."

1 year ago

Ricky Best:

"GREGORY and KEVIN the Tech great employees. Kevin did amazing work on both of my vehicles and was super efficient. Definitely appreciate him and Firestone Corporation he deserves a raise. Thanks guys!!"

1 year ago

David Giron:

"I had schedule an appointment in advance at 11:00am, for an oil change at this Downey location. After 3 hours of my car not moving I inquiere in why it was taking so long. Seemed like they just forgot about my car. I waited another 2 more hours. After inquiring a second time I received a condescending and rude answer from the staff about how “an appointment doesn’t guaranty anything. Without an appointment it could take ‘MAÑANA’, or two to finishing with my car”. At the end I just had an oil change and tire rotation for an expensive price that took 5+ hours. Next time I’ll go to a different place. I understand work can get busy and most places are short staff but it seems like this place lacks organization, is OVER PRICED and 100% lacks customer service. We all get frustrated but there is no need for the staff to be condescending and rude. An oil change can not take 5+ hours."

1 year ago

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Firestone Complete Auto Care

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