Silveira Chevrolet

"This review addresses the bad experience I had with Silveira Chevy's service department. I took a car in for repair of a few issues, including a battery that kept dying. I was given one price at the outset, which then doubled to $3500.00 over time... a price I later found from 2 mechanics was twice what the repair should have cost. Even worse were the constant promises by the disingenuous service manager that my car would be done in a few days. This turned into having to call daily to see whether my car would be complete as promised... only to hear it would be another day. This daily extension of the repair time lengthened out to almost 2 weeks by the time it was actually done. Beyond this annoying experience, after paying the exhorbitant bill, my car battery died again 4 days after I'd picked it up from Silveira. As it turns out, the mechanics at Silveira had not read the code for my car's failed alternator, so as soon as the new battery was drained, it left my girlfriend stranded at work. We called AAA in the dark and had the car towed to the Steve's Smog, who identified the problem immediately and replaced the bad alternator (the original central problem missed by Silveira) the very next day for a reasonable price. Silveira was so disappointing as a repair shop... more so because I'd purchased my Certified Chevy car there a couple years earlier. That couldn't have been a better experience through Michael Salmas the Silviera sales team. I got a wonderful used car at a fantastic price. In conclusion: buy at Silveira, but avoid a bad repair experience by getting your repairs done at Steve's Smog."

"Not great. I have had nothing but problems since I bought the EV. It took almost a year to get a recall corrected. The salesperson didn't do a good job- gave me a key that didn't work initially, didn't know anything about the tax credit. Overall, not good. I just picked up the car on Monday and now having other problems that weren't there before I took it in- tire issue that did not exist prior to taking it in. Not feeling like follow up to ensure that the customer is satisfied is a priority for them. The recall part sat for months at the dealership. I would never have been contacted, had I not emailed myself to inquire why it was taking so long to get the part."

"Steve Ruiz and the rest of the members were very polite and straight forward about everything. They were amazing and I left extremely happy with my new car."

"I bought a 2015 Chevrolet Silverado 2500 from here. It had low mile and seemed to be in good condition other than the tires looked like they would need to be replaced. I bought from a Chevrolet dealership thinking they would be more trustworthy. While driving the truck back to Nevada the check engine light came on and other codes for the emissions. I also had it inspected and it needs a whole new front end. There is no way they didn’t know about any of these issues if they did a safety check and a service on it like they claim they do with their vehicles. I spent $45,000 dollars and need to spend thousands more to get it where it should be. Worst buying experience I have ever had! Will never buy from this dealership again!"

"Jordan was excellent at all times through the transaction. He arranged for the car to be ordered, ensured it was detailed and ready for us and then handled the purchase process efficiently and quickly. Then Jordan explained the features of our Bolt so that the learning curve was essentially complete at purchase! But in addition to Jordan, all of the staff are friendly, helpful, professional- not at all like the stereotype! Wonderful experience!"