adidas Store Irvine

"I recently had the pleasure of visiting the Adidas store, and I couldn't be more thrilled with the outstanding assistance I received from the knowledgeable and incredibly helpful Aritz. From the moment I walked in, Aritz's warm and welcoming demeanor set the tone for an exceptional shopping experience. As someone who can sometimes feel overwhelmed when faced with a plethora of choices, I was initially unsure about which pair of shoes to choose. Aritz's genuine enthusiasm for his job and expertise in the products quickly put me at ease. His understanding of the various styles, features, and performance aspects of each shoe was truly impressive. What stood out most during my interaction with Aritz was his unwavering patience and dedication to ensuring that I found the perfect pair. He took the time to carefully listen to my preferences, ask insightful questions, and provide thoughtful recommendations based on my needs. It was evident that he genuinely cared about helping me make an informed decision, rather than simply making a sale. Aritz's friendly and approachable nature made the entire process enjoyable, turning what could have been a stressful decision into a delightful shopping experience. His passion for the brand and commitment to customer satisfaction truly set him apart. Not only did Aritz help me find the ideal pair of shoes, but he also shared valuable insights about Adidas' commitment to quality and innovation. His product knowledge was not just limited to the shoes themselves; he went above and beyond to provide information about the brand's ethos, which only strengthened my confidence in my purchase. I left the Adidas store not only with a fantastic pair of shoes but also with a newfound appreciation for exceptional customer service. Aritz's professionalism, kindness, and dedication are a shining example of what makes the Adidas shopping experience truly outstanding. I want to express my deepest gratitude to Aritz for making my visit to Adidas memorable and enjoyable. Thank you for your outstanding service, Aritz – you are a true asset to the Adidas team!"

"Great merchandise great location"

"Changing my review to 4 stars! Matthew was great helping me. The other employee, a different day was not the best but I think he is no longer working here."

"Really bad customer service. I was never acknowledged when my family and I walked in. But as soon as we start looking at clothes and shoes we don't get helped. We got stared at. These kids working there were talking about girls and hooking up. That we left to try to have my young daughter avoid listening to their conversation in front of the register. Will avoid that store."

"Nice store. Bit crowded. Employees I'd say are about an 8/10 over all simply because they seemed understaffed and one of them was kind of aloof and as a result unintentionally neglected to assist me and my partner DIRECTLY after talking to both of us and acting like he was going to help us; he just walked away and stood against the counter staring off into space. So I had to ask another employee to please assist us- a very kind, relatively younger girl. She was short, with dark hair (can't remember her name), who was immensely attentive and accommodating. I'd give her a 10/10 for customer service for sure."