Costco Tire Center

"Very long waiting time even with appointment. Usually take 3 hours plus to have tire rotation and balances. Their warranty also went down severely when Costco switching their employee bonus to warranty paid out. They tried their hardest to not honor their tire warranty. I witnessed their employee mentioned to a customer that they need to have their tire aligned every six months in addition to following the tire rotation schedule to receive the warranty."

"I had a tire installation appointment for 10:00 am and was told it would take about two hours. My partner and I went shopping in the mean time and came back at 11:45 am to check on the status, and they had just started. They didn't finish until 1 pm. If you're getting something done here, I suggest you drop off your car with someone else so that you're not stuck waiting around for hours for what should be a relatively short process. The staff were nice though and apologized for the delay. Updating the review. One of my tires that I had purchased through Costco this year had popped and the folks at the shop were nice enough to give me a replacement for free since it was under warranty. They worked with me to make sure I would have a replacement tire this week so I could get back to my regular work schedule. I purchased a tire before the install to make sure they did not sell out, and was reimbursed after the tire install. They let me do a walk in appointment on a Sunday. Walk in spots are first come first serve and are limited, so do get there before the shop opens to get in line if you need to do that."

"One of the worst Costco tire centers ever. made an appointment, arrived at 10 am, and the job was done at 12:50 pm. Right, The young white guy spent 3 hours on a Tesla Model Y tire leak fix. and he left at 12:30 pm without putting the wheel cover back. The salesman had to do it by himself for me. This guy even put a wrong tire cap back on, Where is my original Tesla cap??!! I watched the whole process outside the shop, for 3 hours, the other short girl, working on another car, broke the chain when back the car out of the shop, since she didn't check the back. so dangerous, if the chain was a metal one, the car and the shop door would be damaged. this is a slow shop with a lot of customers, everything everyone so slow, I will never use this shop again."

"I don't typically write reviews, but the service here was amazing! Special shout out to Daniel, Chris and Johnny. I called the previous day asking for tires for a walk-in as it was urgent, and they precisely told me how I could get it done. Walked in early on a Saturday morning, they got me my tires. Although they said 7pm, it was ready by noon. Spare tire neatly put back, and an extra neatly packaged in a bag. I had a small issue with one of the installed tires, and they happily accommodated my request. Totally 5 star experience!"

"Automated Tire inflation pumps. Located on far end next to Tire Center; not near gas pumps. Two stalls to park your car in - any which way; heads in or tail in and coiled air pump cord will reach all four tires easily. Simple to use; just increase or decrease desired PSI value to inflate tire. Car tire pressure is typically around 32-35 PSI and can be found on the car’s inside door handle. Connect it to your tire valve and the machine will display tire current pressure value and will automatically pump additional air to desired pressure. An audible sound will tell you that it reaches the desired pressure so there’s no need to look at the screen. Area is well lit and safe and away from heavy traffic."