Lowe's Home Improvement

"Have gotten installations from here before and had a good experience. But their carpet measuring / installation team quoted my project with 50% material waste, which is laughable besides being ridiculous. Maybe they are used to dealing with people who don't know better. But can't recommend them anymore."

"I shop here a lot. I often buy things I could get at other places because I enjoy home improvement stores. I sometimes buy things I didn't know existed until I went to the store. I get inspired to take on projects from walking the isles."

"No receipt? No refund or store credit. Buyer beware. Save your receipt. For such a big company, seems they are penny pinching. I don't always save my receipts after a project. I return things I didn't need after the project. I will do most of my shopping at Home Depot."

"Seth, from the Oxnard CA Lowe’s. Awesome customer service and super helpful and nice. Really had great communication skills and social skills. Even on questions he wasn’t sure of he looked it up for me as opposed to giving me a random guessed answer. Those are rare people to find as staff. Please give this staff the recognition he deserves!"

"NEVER use Lowe's to replace your kitchen cabinets!!! I ordered kitchen cabinets 6 months ago and the project is still incomplete with no end date in sight. I have had nothing but problems from day one. The person who measured did not do an accurate job and forgot a whole section on the back side of the island. The "design expert" designed the kitchen, however didn't realize a whole sections wasn't accounted for. In all fairness, they took care of that problem, but it added a few weeks onto the project. The hood above the stove has been sent 4 times incorrect. It is now on order AGAIN, I'm hoping for the best but doubtful. The installation has been a nightmare also. Getting ahold of the installer has been challenging to say the least. He is unresponsive, and doesn't follow up or respond to calls or text. He keeps closing work orders that are not complete. The workers he sends are very good but their hands are tied with finishing my project. I have spent countless hours and too much energy trying to deal with the installation department, only to have them not allow me to speak to a manager. In addition, they changed the installation team mid project (at about the 5 month mark). They reversed that decision after I complained. They don't know how to help with any of the issues I am experiencing. Needless to say, I am furious and so disappointed!! I should have hired a contractor, it would have been less hassle and way cheaper!"