Rent-A-Center

"I just want to say the staff is awesome ! we been purchasing stuff for over 5 years never had an issue with them , i'm sure all this people making all this comments are people who can't afford the stuff there purchasing at that location I give the five stars , friendly , helpful and always deliver on time for my needs ."

"So unprofessional. Customer service what customer service they are rude, phone etiquette sucks, and they like to threaten you by saying they will be picking up their merchandise. I dealt with these people twice and both have been terrible experiences. Do not go to rent a center in Sakai as ca."

"What an absolute mess these employees are running at this store. First, it’s the simple fact they’re taking in orders for delivery, but have no capability of honoring that delivery due to no delivery truck. After haggling with them about an “update” to the delivery truck, they eventually tell you to come pick the item up. One of the employees Hector, will repeatedly say, “I don’t know man, that’s out of my hands, I just work here.” I’m here writing this review because after arranging to pick up my couch and $300 out of my pocket, I woke up to someone cancelling my order and refunding me the deposit without any consent of cancelling or telling anyone anything. I made an additional order to see how it would be handled. Avoid doing business with these people in Salinas, poor customer service, no help and just straight up rude. They do not want to help you. Your average workers that are just there to collect a paycheck and not help the business they’re working for."

"i have a computer I've been renting dmfirba year and the screen is malfunctioning i cant get you guys to repair it even though you offer that service. so i ordered a TV. i figured i could use it as a monitor for my computer with the screen that won't work. I'm about to make fourth payment on the tv and it has not been delivered yet. it's in stock at the store but they refuse to deliver it. And i have tried to get someone from Rent a Center to contact me by email and no one ever does. so really in just GH onna roll with this cause I'm bored and i anm trying to see how bad the customer service can actually get. and how long i will have to wait to get the product I've already been paying for for a month. glad you asked?;"

"Real Rude Staff, Manuel and a Lady, Harsh on saying they did not get paid, we spent at least and hour proving that the Bank of America Visa had paid them. They threatened to pick up our rental fridge, while he were so happy to have this, after our Sub Zero broke down. Total nightmare, and these guys were so out of line and unprofessional, they should be ashamed, but never said sorry. Go elsewhere, forced to give them one Star. Today is April 4th, the day they called. Regardless, if this transaction had not gone through, we would have come to their store and paid in person. To explode over $190.00 is absurd."