Fast Lane European

"Decided to try this shop because it was nearby and I didn't want to drive far with a coolant leak but was immensely disappointed by the experience. I was quoted over $3,500.00 to replace what was lazily diagnosed as a "leaky waterpump." Mason, who strikes me more as a salesman than an actual qualified mechanic, proceeded to give me the whole sales pitch on all the perfectly working components of the car that I should replace, trying to upsell me on the already ridiculous cost of maintenance. After bringing the car home, I was able to determine myself that the waterpump was not leaking at all and the car just needed $18.00 worth of some new rubber o-rings. Driven the car 4k miles since then and it hasn't leaked a drop. My advice, if you're not mechanically inclined, just take the car to the actual licensed dealer as the customer service and quality of care is much greater. Fast Lane European definitely won't try saving you a dime so you might as well take it somewhere with more qualified technicians and labor that's backed by a warranty. (Vehicle: E39 BMW)"

"I am grateful to Mason, its been years but that was a very difficult period, Steven Creeks Hyundai Stealership sold me a bad bmw and I found myself going circles on how to get my newly bought car fixed… I did buy warranty with it and Mason helped not only diagnose the problem properly but worked to get warranty inspections and fixed it. Unfortunately, I soon left US so here is the long pending review. Thank you Mason!"

"Wanted to publicly thanks Nathan. I had an unexpected repair and the crew was extremely patient with me. During the pickup walkthrough I found my front bumper damaged. I hadn't checked if it was from someone hitting my car previously in the company parking lot or their garage. Nathan was patient, respectful and immediately helped pull up camera views. We spent 15 min and I was convinced the damaged had occured elsewhere. They got me in and out super quick while the dealership had a long wait line. There were a couple of other things they did to make me feel welcome and truly excelled at taking care of the customer. I will definitely go back. I would highly recommend this place for Audi repairs."

"Where to start, I've been coming here for years now. Mason and team never disappoint. This is the only shop I bring my vehicle too now for repairs. 10/10 would do again. What lead me to Mason and team? Awhile back my car had stopped while I was driving it. I towed it into my regular mechanic and they had it for a month (start of the pandemic) and couldn't figure it out. Took it to 2nd shop, they also had it for 3 weeks and couldn't figure it out. Brought it into mason, within 8 hours we're on the phone, problem identified, parts ordered. Not only did Mason resolve the actual issue, he was able to determine the actual CAUSE of the issue and address that so that it wouldn't reoccur, as it would have without his expertise. Over the years now I've recommended anyone who's had issues to stop in, and nobody has ever complained about their service. Mason and team are like the definition of people you want to see rise up. Fantastic guy, Fantastic shop."

"I was in a process of buying a Limerock Edition e92 m3 from a dealer then i found out that the car was serviced at the Fast Lane European service. I called in Mason and explained him the situation, he was super helpful and friendly, he went over with me every single detail about the car over the phone patiently. If i was local to him that would be the only place i would take my cars for service. He is a super nice guy and knowledgeable about cars, you would not regret to go this place. Thank you Mason!"