Caffe della Valle

"Terrible attitude and customer service from the barista. She dropped my drink on the counter hard and spilled it everywhere, simply turned around and walked away without the decency to at least clean it up"

"We stumbled upon this adorable Gelato/Bar/Espresso spot while looking for a dessert place after eating dinner down the street and I am so happy we chose here! The Gelato flavors were great and you can make an Affogato with any flavor, which makes it hard to choose between gingerbread and hazelnut, so we went with gingerbread and got a cone of hazelnut."

"My wife, a friend of her's, and I were in town doing a tour of Napa and decided to have a coffee and Gelato. My wife was super excited to see a cute place with Gelato. She asked for one sample and was about to order when she noticed another flavor that she usually likes a lot and wanted to try it. She asked, and the guy told her they only allowed one sample! Do what??? Every single Gelato shop we have ever visited has allowed more than one sample. The little spoons are tiny and there were three of us about to buy Gelato and three coffees or cappuccinos. I guess they feel that second super tiny sample is worth saving over selling three cups of Gelato and three Coffees. Business sense that makes no sense. Now, if my wife or other customer was on her third or fourth sample with no decision yet, then yeah, common sense would kick in and then you could ask for a purchase before providing more samples. I've seen other comments of college kids saturating their seating etc., so maybe they have had issues with kids getting a lot of samples and not buying, but when you have a ridiculous blanket policy like this, it's going to hurt your business from true customers. Great job, you saved your tiny little sample at the expense of three Gelato and three Coffee sales and customers that will not return. Update, wow, after seeing the owners responses on here and calling their unhappy customers names and showing their maturity level, I'm glad we didn't give this place any business. Feel free to look at my other objective and great reviews and determine for yourself if you want to support this place. I'm a business owner myself and their responses are appalling. Wonder what kind of lame response I'll get. Excited to see it..."

"I came to order coffee latte and dessert. The staff are lovely and kind. The place was very clean and beautiful. thank you for a good day ❤️"

"The food is very good, and the drinks (especially the caramel hot cider) are oozing with flavor. It also has a nice and cute ambience. However, the cost is insanely high, with a single smoothie costing $9. Sure, the food is good, but nowhere near yo that level."