O'Reilly Auto Parts 5904 Clinton Highway, Knoxville, TN 37912

"Many thanks to the store manager Jim. He selected the necessary parts and tools. He took me to the car. Thanks a lot"

"Called at 6 pm. Was told the guy that turned rotors had left for the day. So I did some digging. EVERY O'REILLY EMPLOYEE IS TRAINED TO TURN ROTORS. Was told that by a manager and someone that worked at cooperate. Seems like "the guy" is pretty hard to catch. Go to Firestone. Don't buy any parts from these liars either."

"Randy I’m not sure his last name He was so freaking rude to my daughter. He needs to learn customer service. If you don’t like your job that well and can’t handle customer you should just quit. Act like she don’t know her car. We will never be back here."

"BUYERS Beware!!!! This store is not a safe place to go . Rebuilding 1987 Jeep Spent hundreds with Randy on parts untill July 28, 2023 Called in and ordered a head gasket kit for a 87 jeep spoke to Tammy the manager, it came in and Randy called left message on vm. As soon as I could I went by the store to pick it up ask for Randy he wasn't working that day. A man standing behind the counter named Julian that was on his name tag, ask what can I do for you. I told him I was here to pick up my head gasket kit . He told me he couldn't find it in the system, seemed to get very agitated, ask me what year in a very short rude manner, I told him. Then he seemed to have a very bad attitude with me the customer. I told.him I didn't appreciate his attitude, just here to pick up my order. He said he didn't appreciate my attitude. I said what? He started shaking like he was mad balled up his fist and stepped to the through the counter at me ? I ask him what are you going don hit me ? He was standing there shaking I looked at him and the customer next to me shocked. I asked to speak to his manager, he smarted off and said he would find her(Tammy) . I told him he didn't have to act like a punk be a Professional. He turned around like he was going to come back over to me , then Tammy came out from the back mean mugging and ask me what was going on? I explained ., she found my part and I left. Will not be back to this store. I should have read the reviews before I started trading here. Why did this happen? I have never experienced anything like this. Ever! Contacted the Corporate office have not heard not as Much as a apology."

"Don't go to this store they are so dang rude it's unreal first they hang up on me and wen I call back to speak to a meanger they lie and say they the meanger then say they dont have the part I think his name was Randy because I went in the store after he hung up on me 2x he wouldnt tell me his name over the phone now remind u guys IM A COMMERCIAL ACCOUNT WITH THEM If I was u guys I would go to another part store not this one"